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Xm radio cuts in and out. 2018 jl. Any thoughts?

dawingazv

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Xm radio cuts in and out. 2018 JL.
ANY THOUGHTS?
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Last Mango

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My radio went through a period of doing something similar to this, but on XM, Bluetooth, FM. It would cut in and out in a rhythmic pattern. Sometimes when in reverse the screen would go blue instead of the camera. Sometimes the touch screen would lock up. The dealer re-flashed the computer, and all issues have gone away, for now.
 

Rogues Gambit

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Reception most likely

Ram here, but Mopar's mopar. Driving through the woods, under a tunnel, somewhere with a bad signal, it'll happen.

Dave, is it happening anywhere particular or just sporadically, like through town during the daily route
 

higbyz

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Xm radio cuts in and out. 2018 JL.
ANY THOUGHTS?
Mine cuts out randomly. Its not always signal related. This has been an issue with many jeeps going as far back as Oct 2018. There does not seem to be a fix yet. I gotta think that one of these days a TSB will be issued for this.
 

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XM is a digital signal. You either get it or you don't. There is no middle ground. Also the XM on 8.4 records the music from your presets so if you switch from station to station you get the beginning of the song. If you go under a tunnel or bridge the signal may not cut out until a minute or 2 later when it is clear of obstructions.
 
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dawingazv

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Reception most likely

Ram here, but Mopar's mopar. Driving through the woods, under a tunnel, somewhere with a bad signal, it'll happen.

Dave, is it happening anywhere particular or just sporadically, like through town during the daily route
In town and out of town unobstructed. Certain streets where my other vehicles has no issues.
 

Windmutt

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After replacing the satellite antennae, radio, and harness all under warranty, the issue continued to cut out. I then looked up where the antennae is located and saw that it was directly under my Mopar roof rack. I moved the rack back 2 inches and now the issue has disappeared. Interesting that the Jeep mechanics could not figure this out.
 

aham23

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where is the sat antenna located? the cutting in and out is driving me nuts. must be my roof rack as well.
 

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DavidArmen

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After I put sound dampeners and the Coverking Topliner on my hardtop, the satellite radio started being very very sporadic also. I suspect you have a weak signal for some reason.
 

michail

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I just came from a Ford -> Mercedes -> VW. Sirius XM, never cut out unless in a tunnel or something but I did get an unusual cutout today.
 

LatteSipper

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I just came from a Ford -> Mercedes -> VW. Sirius XM, never cut out unless in a tunnel or something but I did get an unusual cutout today.
My new JL is similar. My only OEM XM experience has been with a Subaru Outback and a VW Touareg for several years. The XM only cut out if driving through a tunnel or similar blocked reception region. The JL will occasionally cut out for a second or so, in areas around town where I've never seen an issue before. It's a quirk of some sort, but not bothersome enough to do anything about.
 

MaineBumpkin

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Our XM was so bad I couldn't stand listening to it but when we put the soft top the reception got MUCH better. I'll likely do the 'relocate SAT antenna' mod one of these days.
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