RocketScientist
Well-Known Member
- First Name
- Tom
- Joined
- Jul 15, 2018
- Threads
- 30
- Messages
- 239
- Reaction score
- 261
- Location
- Massachusetts
- Vehicle(s)
- 2020 Ford F150
- Vehicle Showcase
- 1
- Thread starter
- #1
Background:
JLU Sahara bought new in August
Swapped out to 8.4" radio about a month later
Registered Sirius and Travel Link no problem. Transferred trial and all...
XM All Access good for 1 yr, TRavel Link/Traffic good for 5 yrs..
All was well.
Until....today when, out of the blue I get "Subscription Updated" message and lose everything
Look at my Sirius account online, (I have two vehicles on same account), Jeep is gone completely. WTF...
Called Sirius. They were clueless. CLUELESS. Came back finally with "this was activated as a demo" whatever that is....
They were able to reactivate XM All Access, but with only a 3 month trial.
Travel-Link - they told me "this radio is not equipped with Infotainment services", Huh? "But I was using this morning?"
"That service has to be turned on at the dealer" Don't know what they were talking about,
Other than dealer would have to update some kind of Mopar database to say that my vehicle is equipped with infotainment...
Something I'm sure they want do or will cost more money than I am willing to spend...
I have every confidence this is not the last of these problems....
JLU Sahara bought new in August
Swapped out to 8.4" radio about a month later
Registered Sirius and Travel Link no problem. Transferred trial and all...
XM All Access good for 1 yr, TRavel Link/Traffic good for 5 yrs..
All was well.
Until....today when, out of the blue I get "Subscription Updated" message and lose everything
Look at my Sirius account online, (I have two vehicles on same account), Jeep is gone completely. WTF...
Called Sirius. They were clueless. CLUELESS. Came back finally with "this was activated as a demo" whatever that is....
They were able to reactivate XM All Access, but with only a 3 month trial.
Travel-Link - they told me "this radio is not equipped with Infotainment services", Huh? "But I was using this morning?"
"That service has to be turned on at the dealer" Don't know what they were talking about,
Other than dealer would have to update some kind of Mopar database to say that my vehicle is equipped with infotainment...
Something I'm sure they want do or will cost more money than I am willing to spend...
I have every confidence this is not the last of these problems....
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