JCutler
Active Member
I'm considering this also. I've read your comments just wondering if you still like it now that you've had it longer... Thoughts?Ok, so I received the console and it's been a bit of a long journey, here's my review on it:
Ordering Process
Prior to ordering I reached out and asked if it would be possible to have the console without the "sanctum" stamped into the charging mat, they told me yes, so I placed my order and sent them my console.
Unfortunately once they receive your console they sit on it for about 7 to 10 days before touching it (not counting shipping time to them and back to you). They do cover shipping costs both ways.
Seems silly to leave someone without their console, they could queue your order and ask you to send the console in when it's closer to your turn. I was told there was no possible way to rush/expedite.
A few days into the wait, I get a call telling me they made a mistake and they can't sell me one not stamped with the "sanctum" logo... they offer me a discount and if I proceed they'd make/ship my console in just a few hours that same day.
I agreed, in the end they did what they could to make this slip up right, can't complain on this side of things although it was not a smooth process necessarily.
Note: if you have a Rubicon, make sure you tell them so they can match the red trim and stitching to the Rubicon red, its not the normal "red" color they offer.
The Console Itself
Looks VERY nice, could pass for OEM if it didn't have the logo stamped in there. Quality is nice, although the leather seems to wear a bit easier than the factory material on the console. Overall very pleased with the look/quality.
Install was relatively easy/simple/quick, no complaints here.
My only real problem comes to charging... I was using an iPhone 11 Pro with NO case (I realize I'm in the monitory of people with no case)... but the material used on the charger is not grippy.
Due to this, and the console being angled down/forward slightly, when you drive the phone ends up sliding to the front corners and staying there. Normally no problem... except it doesn't charge when totally in the corner! Huge design flaw in my opinion.
Note: if you have a case this is a non issue, the charging problem is literally when its fully in the corner, as soon as you back it out of the corner ever so slightly it charges. Problem for me is when you drive it ends up fully wedged in the corners and never charges.
The company again was very helpful and quickly turned around a "trim ring" that would sit inside the charger to keep the phone away from the edges now. Works great and no issues anymore.
As far as charging + using wireless CarPlay simultaneously, it does work generally well. If my battery is depleted it will charge up to 80%, but it seems to never go past 80% on the wireless charger and running CarPlay. I am ok with this personally, 80% is plenty of battery.
Overall I like the console, it's a nice product and even with a few hiccups along the way the company did make things right.
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