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WILDROCK 4X4 IS A SCAM

Mr. Beef Chief

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Thought I'd share my experience with Wild Rock 4x4 here..

Order never received- card charged

I ordered a headlight bracket for my jeep wrangler JL (2018) two weeks ago. After purchasing the bracket Wildrock sent me and email letting em know I would receive an email and a text once the brackets were sent out. I never received an email or text. A week later I emailed Wildrock, no response, emailed them again, no response. They have no number attached to their website so you can't call in. There was a number attached to the charge on my credit card, called them and the number doesn't exist. I've filed a dispute and will never purchase a thing from these guys.
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TheBrandon

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Thanks for the heads up.

Also waiting for the folks to come in here and make the argument that more communication isn't necessary. Its a Jeep thing. Be patient. This is a case of instant gratification it's only been two weeks, once upon a time I ordered something and it came really fast so you should be patient that yours hasn't. :facepalm:
 
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Mr. Beef Chief

Mr. Beef Chief

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Thanks for the heads up.

Also waiting for the folks to come in here and make the argument that more communication isn't necessary. Its a Jeep thing. Be patient. This is a case of instant gratification it's only been two weeks, once upon a time I ordered something and it came really fast so you should be patient that yours hasn't. :facepalm:
Listen I can be patient and I can see that "more communication" isn't necessary but SOME communication in my book is required.. For God's sake it's 2018. I get it, its the holidays and "everyone is backed up" but no communication is unacceptable.

Check out thess reviews..
https://www.trustpilot.com/review/wildrock4x4.com
 

TheBrandon

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Listen I can be patient and I can see that "more communication" isn't necessary but SOME communication in my book is required.. For God's sake it's 2018. I get it, its the holidays and "everyone is backed up" but no communication is unacceptable.

Check out thess reviews..
https://www.trustpilot.com/review/wildrock4x4.com
I agree 100%. That is completely unacceptable. The bottom part of my post was more tongue in cheek due to people around here making excuses when companies pull this shit.

Case in point, a ton of '19 orders are over 30 days past ship date. You can track a $7.99 pizza but do you think FCA can provide adequate details on a 60k order or why its delayed? Nope. The amount of people that defend companies providing no communication around here is comical.
 

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Mr. Beef Chief

Mr. Beef Chief

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I agree 100%. That is completely unacceptable. The bottom part of my post was more tongue in cheek due to people around here making excuses when companies pull this shit.

Case in point, a ton of '19 orders are over 30 days past ship date. You can track a $7.99 pizza but do you think FCA can provide adequate details on a 60k order or why its delayed? Nope. The amount of people that defend companies providing no communication around here is comical.
Brandon my apologies, I thought you were being one of those guys! It's so true though.. I just don't get it.
 

TheBrandon

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Brandon my apologies, I thought you were being one of those guys! It's so true though.. I just don't get it.
No I am with you 100%. Even if WildRock4x4 was legit, this is exactly why companies fail. Its 2018 approaching 2019 and timely communication is the minimum expectation because this is where the industry is.
 

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That site is sketch overall. If you google their listed address it is actually for a shipping center business operating by the name WoldCPS.

370 Turnbull Canyon Rd, City of Industry, CA 91745
Phone number I found associated with the business address was (626) 855-3088.

Also appears they list a incorrect ZIP ( CA 91746) for that street location. They may rent space in the building to operate from.
 

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Mr. Beef Chief

Mr. Beef Chief

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Just an update for you guys.. the bank came around and payed me back for my charge from Wildrock.
 

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Mr. Beef Chief

Mr. Beef Chief

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Update:

Three weeks after ordering and one day after filing a dispute with my bank Wildrock responded to my email and notified me that my order is now being shipped. They asked that I please drop the dispute with the bank yet they've charged my card again and have not responded to my email requesting that they cancel the order.

This is a disaster. Please share this and avoid Wildrock at all cost.
 

Dudebassoon

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I ordered a set of their "OEM side rails" which I can only imagine are a mopar copy, I ordered them on Saturday 7/13/19 and got an email today saying they are shipped. Should get them through fedex on Thursday. I'll post on the quality and install once I get them. Hopefully it is not a scam as I came across this after ordering... Overall the communication and response time has been great in this instance!
 

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A search of wildrock4x4 on for me yields some Chinese characters with a broken Facebook link on google.ca for me.
Which I can only guess is a Chinese clone site trying to sell their copies overseas.

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Dudebassoon

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I am not so sure it is a scam, maybe a knock offs for sure, but here are the running boards I got from them. Ordered them on Saturday 7/13, and received them on 7/19. Was 189$ shipped.

DDA45482-8E03-4DF2-8FE6-5FA81AC96B00.jpeg


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D8409FF4-AEC6-4FA7-9D02-C2B3EE729642.jpeg
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