Why no JL manual? Only in radio? Hmm..

[Devsfan3]

I just picked my Jeep up - I do not have an owner's manual included. I contacted Jeep via the chat service, and they'll UPS one for free. Should be here in a week or so.

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[usmcss]

I just picked my Jeep up - I do not have an owner's manual included. I contacted Jeep via the chat service, and they'll UPS one for free. Should be here in a week or so.

My dealer just told me they are sending me one.

 

[tyresmoker]

My '11 WK2 Summit only came with a DVD manual. My '17 SRT came with a full set of paper manuals...and a helmet!

 

[Dynomite1371]

The official ones are up on FCA’s site, not just leaked.

But for a physical one you can request from FCA. The Owner’s manual is physical, the User Guide has been an included DVD for years.

Not surprised they stopped offering, but would’ve been nice to replace with a small (preferably laminated) 12 pg quick reference or something for those unfmailiar with 4Lo, swapping tops, removing doors, etc where a hard copy is handy.

You can request hard copies from their support site where the on-line versions are located. IIRC it used to be $29 or something like that for a printed verion, but you might be able to get the dealership to get it for free, or FCA support can likely be talked into it.

Direct links to the official Jeep online guides/resources are in this thread;
https://www.jlwranglerforums.com/fo...uick-reference-guide-appear-on-jeep-com.2196/

Link to the main support JL page;
https://www.mopar.com/jeep/en-us/care/owners-manual.html

Thanks!

 

[Dynomite1371]

I just picked my Jeep up - I do not have an owner's manual included. I contacted Jeep via the chat service, and they'll UPS one for free. Should be here in a week or so.

What number did you call?

 

[usmcss]

What number did you call?

Sounds like he went on Jeeps website and used the chat service to talk to someone Dynomite.

 

[Devsfan3]

What number did you call?

Calling should work fine, but like @usmcss said I just went through the chat service. Took all of 5 minutes - they asked for my address and the last 8 characters of my VIN.

 

[MtCamper]

I just spent over 45 minutes trying to contact and deal with Jeep Chat. I requested a manual so I could program my garage opener and confirm the procedure for flat tow Was told they couldn't help me!. Had to go to Homelink for the opener and online for the tow recommendations. I could buy a hard copy from mopar.com. That's crap. For over 50K I should get a paper one for free that explains how to use the options I already paid for and I should be able to refer to it anywhere. Not a happy Camper.

 

[BillG]

I just spent over 45 minutes trying to contact and deal with Jeep Chat. I requested a manual so I could program my garage opener and confirm the procedure for flat tow Was told they couldn't help me!. Had to go to Homelink for the opener and online for the tow recommendations. I could buy a hard copy from mopar.com. That's crap. For over 50K I should get a paper one for free that explains how to use the options I already paid for and I should be able to refer to it anywhere. Not a happy Camper.

Try a different operator. The most trouble I have heard out of getting the manual is that MANY have been sent a 2018 JK manual by mistake and had to get another one sent.

 

[usmcss]

I just spent over 45 minutes trying to contact and deal with Jeep Chat. I requested a manual so I could program my garage opener and confirm the procedure for flat tow Was told they couldn't help me!. Had to go to Homelink for the opener and online for the tow recommendations. I could buy a hard copy from mopar.com. That's crap. For over 50K I should get a paper one for free that explains how to use the options I already paid for and I should be able to refer to it anywhere. Not a happy Camper.

That’s crazy, try someone else or call your salesmen and tell him how pissed you are and have him get you one. My salesmen got me mine.

 

[Pdt1130az]

On line chat worked for me as well---took less than 5mins.

 

[Dynomite1371]

The manual is in the UConnect menu, that's what I used to program garage opener (before I got my printed manual). I just wanted it because... reasons! And, more reasons!

 

[PaPasJP]

Try a different operator. The most trouble I have heard out of getting the manual is that MANY have been sent a 2018 JK manual by mistake and had to get another one sent.

Yep, that is me.

But was it a mistake? LOL

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