Lexus dealers in Houston have been stellar for the past 25 years.....if only the SUVs were not sooo boring and ugly I'm sure my wife would have bought one recently.
I’m of an age and disposition that whether a vehicle is “boring” or “ugly” ranks very low on the “do I care about this when spending $50K?” scale. Many non Jeep people make the same valid argument about Jeeps. Same front end, same simplistic boxy shape for 80 years now.
The MSRP on a well equipped 2023 RX350 is $1K less than the MSRP on my 2019 loaded JLUR. And I won’t spend 10’s of thousands of dollars modding it and upgrading it. Its purpose is to make my wife’s 25K miles a year commuting around the greater Houston area comfortable, convenient, and reliable. Anyone that says that a Jeep excels at that needs their head checked or their honesty meter calibrated.
We bought a Wagoneer. It's strange how it all worked out. We were going to buy a Grand Wagoneer through the dealer where I bought my Wrangler. The process there was painless and easy in mMay of 2020. The place had changed for the worse in the 2 plus years since I bought it. I got up and walked out when they showed me the trade offer for the Navigator we had. Just took the key and walked out, Covert Jeep in Austin, Tx. The staff at every level there was terrible. They were working hard to get people into used cars and V6 Chargers, but we were somehow a pain in the ass for them.
They recognize them in non-monetary ways usually! Corporate is really good at handing you gear from time to time like an extra USB battery, or a thermos, but the dealer writes the paychecks and they aren't bumping pay right now.
Most dealerships of any make or model have been back logged for 2 to four weeks for 3 years now. It’s nature of the game currently/unfortunately…
That doesn’t bother me my issue is they want me to make an appointment to drop it off for a week just to diagnose it when they have time.
And Mercedes now sells reasonably priced $35k cars and SUVs, while Jeep now has models pushing well over $100k, with base Wranglers starting at $35k and your average-spec Rubicon easily running $50 to $60k.
Life is too short not to commute in something fun and that looks good. I put up with an already 3 year old Ford Escape for 6 years so I could buy a Ford GT.I’m of an age and disposition that whether a vehicle is “boring” or “ugly” ranks very low on the “do I care about this when spending $50K?” scale. Many non Jeep people make the same valid argument about Jeeps. Same front end, same simplistic boxy shape for 80 years now.
We are waiting on the arrival of the wife’s new RX350 any day now. The ONLY thing my Jeep is hands down better at is of course when the pavement ends. That’s why I bought it. The RX is lovely in every way. Lexus service means that they’ll call me to pick it up when it arrives (or drive 35 miles to my house to bring me there) or I can choose to have it white glove delivered to our home or her work. They’ll stay as long as we like familiarizing us with every setting and option. They’ll even make sure to seat each fuse securely in the fuse box for us.
You should probably try Southfork Jeep.
I have the same issue with my 392 and it’s so annoying to have to deal with a whistle. I was told by my dealer 10 days on the lot before they could even look at it with no rental car. It’s beyond me how this even makes sense. If the back loaf is that much call me the day beforethe shop can take it and I’ll drop it off. This the main reason I hate owning an American vehicle.
This is not the case at all, at least for me. I will have to wait a couple weeks to bring my car in for its appointment. Then on my appointment date it would be 10 days out before they could even look at it. Had this happen with my wife’s wrangler last year. Waited three weeks for my appointment. Then after I dropped off my car it wasn’t even looked at till a week later. Im sorry but thats completely unacceptable for any tier of vehicle. Especially when you consider that a loaner is also not available. I’m not asking for special treatment or someone to get bumped. Im just asking if i’m waiting weeks to get my vehicle in then you look at it within a day that I drop it off. If you are still backed up at that stage then reschedule the appointment.
Yep. Test drove Jeeps at Covert and they confirmed I could get below MSRP pricing. When it was time to order, they said MSRP was the only option. That call lasted 2 minutes. Southpoint and San Marcos Jeep did the same, also. 5th dealership I contacted offered below invoice, so I went with them. Covert also tried to push a $3,000+ ceramic coating and cold air intake on me.
Does seem like I'm hearing the same excuse from a bunch of different places. Had a warm day a couple weeks ago and rode the Harley to work. On the way home, pot hole and severly bent rim, not fixable and have to replace. Go to Harley's website to order rim, cant find it. Go to dealer, its on back order with no ETA for when it will even come in. This is the stock wheel off their highest selling bike and was placed on pretty much all their touring bikes for multiple years. I ended up going to ebay and buying a take off, which ended up saving me money anyway. Talking to the guys in their service department and its basically the same story that tons of parts are on backorder still and covid was the supposed reason. Maybe its just a convienient excuse, but that's a whole separate company and parts channel having similar issues.
