JMillJr24
Member
- Thread starter
- #1
I'm trying to track down what the dealership is supposed to do for the 10k mile service that is included for free.
It's easy enough to look in the manual what's supposed to be done but I don't know where in my paperwork or where online it says what is part of the warranty.
Bit of background, I scheduled my appointment for the 10k service and told them multiple times it was a diesel. I go to my appointment a few days later (again reiterating that it's a diesel), they take it back and a half hour in they tell me they didn't realize it was a diesel so they need to order the filter. They changed the oil and rotated the tires and said to come back for the filter replacement in a few days. They didn't touch anything else or fill the DEF. I just want to make sure when I go back everything is done properly since they already showed their incompetence.
It's easy enough to look in the manual what's supposed to be done but I don't know where in my paperwork or where online it says what is part of the warranty.
Bit of background, I scheduled my appointment for the 10k service and told them multiple times it was a diesel. I go to my appointment a few days later (again reiterating that it's a diesel), they take it back and a half hour in they tell me they didn't realize it was a diesel so they need to order the filter. They changed the oil and rotated the tires and said to come back for the filter replacement in a few days. They didn't touch anything else or fill the DEF. I just want to make sure when I go back everything is done properly since they already showed their incompetence.
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