Well first of all extended warranties are a sham in my opinion. Yes you'll find people on here that have had terrible getting things covered under warranty sure to their mods, but there are 10s of thousands of us that have had 0 issues getting warranty coverage with aftermarket parts. I've said it multiple times, find a good dealer that is mod friendly and you won't have an issue. The law is on your side.That was (is) my suspicion. What proof can you provide? Will this always be a "he said, she said" discussion based only on opinion? Does it always have to come down to getting a lawyer involved?
I can't seem to get a definitive answer from anyone. However, the FCA rep I conversed with at Auburn Hills, MI. certainly seemed to read me something like a riot act. Claiming any non-factory authorized modification whether installed correctly or not can always be a mitigating factor in rejecting a warranty claim.
My take away was roll the dice and take a chance, or play their silly 'keep it Mopar' game to stifle competition. Sorry but I don't personally have the wherewithall to gamble on voiding a seven year unlimited warranty. Of which I invested in (knowing full well up-front) of the negative reputation of FCA quality control.
For the record and full disclaimer, I had worked for Chrysler back in the 90's and early 2000's as a Powertrain Control Software Engineer developing all models of their Engine Control Modules. Quite a bit of our feature set effort was on managing torque output power to limit any potential damage to transmission and powertrain components. Of course doing so in as subtle a way as possible in order to not be so obvious to the average consumer. The primary purpose was obviously to minimize warranty liability.
While that was twenty years ago and many quality improvements could (and likely) have been made since, I know what goes on behind the scenes in regards to cost analysis vs practical outcome within large car companies. Regardless, all manufacturers of every product type from widgets to satellites make cost / function tradeoffs.
I've never been involved with the legal aspects of what can be considered to be valid reasons for claim rejections. Sorry but as a lowly software engineer those policies and decisions are way above my pay grade.
My warranty is important to me, and I'm not willing to just throw it away due to dubious corporate policy in trying to thwart third party competition.
Please provide evidence that I was indeed duped. I'm on your side and I believe I was. However, how do we help other Jeepers to be confident in making mods the way they want and not necessarily just strictly only Mopar? Especially without any fear of voiding their warranties.
There are threads on this forum with stories of just that. Voided warranty claims due to third-party modifications.
I wanted a lift, but couldn't take that chance. Duped or not, I admit I am enjoying my Mopar lift. No steering or any other suspension issues whatsoever. I couldn't be happier, except perhaps for my dismay at the economic hardships unduly now placed on legitimate off-road companies.
Please do to your Jeep anything you want. Like everything else in life though there are complications and tradeoffs. I really am trying to walk my way through all this crap as everyone is, including the OP.