Krimzin
Member
- First Name
- John
- Joined
- Jul 16, 2018
- Threads
- 1
- Messages
- 5
- Reaction score
- 16
- Location
- Fort Worth, Texas
- Vehicle(s)
- 2018 Jeep Wrangle Sport S Unlimited, 2017 Jeep Wrangler Sport Unlimited, 2018 Corvette Grand Sport.
- Vehicle Showcase
- 1
- Thread starter
- #1
Seems they have a complete shit show on their hands atm.
I got on the preorder list for the Sunrider top for the JL on Oct 3.
Bestop said they would be shipping in a couple weeks and they would call to complete the order.
4 Weeks go by and nothing from them. I went on their website and they were actively taking orders, so I placed mine.
Figured they got backed up.. no big deal.
So now, I get an email saying my order was cancelled. Then another email saying disregard previous email and they were shipping in a couple weeks. So just to be safe, I called customer service. Woman on the phone tells me, yes my order had in fact been cancelled. She said they would be calling very soon to tell us to place our order again. I've seem to be having deja-vue .
Ive just never seen a company have these kind of issues.
If you have placed your order for a top, Id recommend calling them to check on it, chances are it was cancelled.
Bestop Contact info.
1-800-845-3567 or by email at [email protected]
I got on the preorder list for the Sunrider top for the JL on Oct 3.
Bestop said they would be shipping in a couple weeks and they would call to complete the order.
4 Weeks go by and nothing from them. I went on their website and they were actively taking orders, so I placed mine.
Figured they got backed up.. no big deal.
So now, I get an email saying my order was cancelled. Then another email saying disregard previous email and they were shipping in a couple weeks. So just to be safe, I called customer service. Woman on the phone tells me, yes my order had in fact been cancelled. She said they would be calling very soon to tell us to place our order again. I've seem to be having deja-vue .
Ive just never seen a company have these kind of issues.
If you have placed your order for a top, Id recommend calling them to check on it, chances are it was cancelled.
Bestop Contact info.
1-800-845-3567 or by email at [email protected]
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