What did you do TO your Jeep JL today?

smuddy

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Yup, mine is cancelled too. I was told that ACE dropped them as a vendor. Wondering if they've dropped all vendors? that would suck as if you order from ace directly, they charge shipping.
I just ordered from northridge4x4. Product page on their site shows a 25 day delay though. Hope they don't get dropped too!
 

ManLovesRobot

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My Ace Engineering JL Rock Sliders were delivered today! WOO HOO! Can't wait for Saturday so I can install them! :clap:

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Did you order them through ACE directly? I ordered them through Quadratec on 4/16 with a ship date of 5/24. I just checked today and my order was canceled with no notification. I chatted with Quadratec and they said they were discontinued. All my CS experiences with Quadratec have been garbage. I called ACE directly and they were super nice. Gave me free shipping because they no longer work with Quadratec. Hope to get them in 7-10 days.
 

ACE Engineering

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Just got word this AM from @Quadratec After all my waiting and phone calls tracking down the order... They have “discontinued” the item. Why do I feel like I’m the one who got dropped. Lovely thing.
Sorry for the inconvenience, but yes that is correct - we are no longer distributing through Quadratec. If you had JL Sliders or any other parts ordered through them, please give us a call and we'll be happy to get what you had on order out to you as soon as possible.

We have not discontinued any of the parts we make, we've just made some changes to our distribution. We're available M-F 7am-3:30pm EST at 586-806-6641.

Thank you,
 

smuddy

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Sorry for the inconvenience, but yes that is correct - we are no longer distributing through Quadratec. If you had JL Sliders or any other parts ordered through them, please give us a call and we'll be happy to get what you had on order out to you as soon as possible.

We have not discontinued any of the parts we make, we've just made some changes to our distribution. We're available M-F 7am-3:30pm EST at 586-806-6641.

Thank you,
What's your shipping time table? Northridge 4x4 is showing 25 days
 

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Sorry for the inconvenience, but yes that is correct - we are no longer distributing through Quadratec. If you had JL Sliders or any other parts ordered through them, please give us a call and we'll be happy to get what you had on order out to you as soon as possible.

We have not discontinued any of the parts we make, we've just made some changes to our distribution. We're available M-F 7am-3:30pm EST at 586-806-6641.

Thank you,
Thanks for your unexpected reply... I should have gone directly to ACE in the first place... Just called and ordered the Rock Sliders from you. Hoping it won’t be too long a wait... :time: Cheers
 

Jeepmarkjl

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I ordered a different set of sliders from Northridge yesterday (not from ACE). the Website said 7-10 days shipped. I called and they said 7 days. This morning I got a email saying it shipped and here a tracking number. The tracking number was weird so I called FedEx. FedEx: Not a tracking number. I reached back out to Northridge and they called the MNFR while I was on hold an the answer back NOW from Northridge was "shipping in a couple of weeks." Huh?
 

ACE Engineering

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jhonn236_AZ

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I ordered a different set of sliders from Northridge yesterday (not from ACE). the Website said 7-10 days shipped. I called and they said 7 days. This morning I got a email saying it shipped and here a tracking number. The tracking number was weird so I called FedEx. FedEx: Not a tracking number. I reached back out to Northridge and they called the MNFR while I was on hold an the answer back NOW from Northridge was "shipping in a couple of weeks." Huh?
from my experience with ecommerce - sometimes drop-shippers provide a fake tracking number to the customers so the selling website (in this case, Northridge) can process payment for them since the item was "shipped". And then the vendor ships it.
 

Hughesonthenet

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When did you order them? I’m going on almost 1 1/2 months and still waiting for them.
I ordered them from Ace around two weeks ago.
 

Hughesonthenet

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Did you order them through ACE directly? I ordered them through Quadratec on 4/16 with a ship date of 5/24. I just checked today and my order was canceled with no notification. I chatted with Quadratec and they said they were discontinued. All my CS experiences with Quadratec have been garbage. I called ACE directly and they were super nice. Gave me free shipping because they no longer work with Quadratec. Hope to get them in 7-10 days.
Yep... I ordered them from Ace around two or so weeks ago. They were great!
 

Jeepmarkjl

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I spoke directly to one manufacturer who said they made a conscious decision to wait until the got their hands on a production model JL. Apparently some manufacturers spec'd out their development on earlier show vehicles and/or Cad drawings. Those folks ran into trouble when the production model came out and was just different enough to mess up their production I guess.
 

McCloude

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Some people have had issues with washer fluid leaking from the rear window port. Drilling a small hole in the cap seems to resolve the problem. I haven't had this issue yet.
I have that issue. Time to get the drill out.
 

namodei

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Installed the Gibson single side exit exhaust! Fit like a glove!!

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