JSFoster75
Well-Known Member
- First Name
- Scott
- Joined
- Oct 6, 2019
- Threads
- 137
- Messages
- 2,374
- Reaction score
- 2,468
- Location
- Bluff City, TN
- Vehicle(s)
- 2019 JLUR (Mojito), 2022 JLR (Tuscadero)
- Vehicle Showcase
- 4
- Thread starter
- #1
2020 Jeep Wrangler Rubicon Unlimited with 21,500 miles +/-
I took my wife's Jeep into the dealer (AutoNation CJDR of Johnson City, TN) and they told me that a restriction was placed on my warranty because a prior owner had a lift kit installed (and subsequently removed). However, when I purchased the vehicle, there was no lift kit on the vehicle, nor any evidence that there ever had been. I had no reason to suspect that the warranty wasn't in full effect, and I have made no modifications to the Jeep other than adding floor lights & rock lights. My dealer emailed the local area manager, but they have refused to lift the restriction. Can anyone offer advice on getting the restriction lifted?
I'm having steering & suspension concerns, fortunately my dealer is diagnosing the issues at no cost, but I'll be responsible for any repairs... The restriction applies to the steering & suspension. (The 2 most complained about Jeep issues)
We purchased the Jeep in March 2021 with 16,000 miles on it in good faith that the Warranty was intact. The dealer I bought it from (Wallace Nissan of Kingsport) had no idea (and still doesn't b/c I just got off the phone with him) that there was any kind of restriction on the warranty... The CarFax still shows a perfectly clean history with no mention of any kind of problems/issues with the Jeep.
@JeepCares
EDIT: Update from my dealer, all warranties were restricted, not just the Steering & Suspension... We are working with the Area Manager and Warranty Manger to try and get these restrictions removed since they shouldn't have been there in the first place...
EDIT #2: See this post for the resolution: https://www.jlwranglerforums.com/forum/threads/warranty-restriction-on-2020-rubi.83532/post-1747590
Here are pictures of the Jeep when we found it on the lot.
Here's a more recent photo of the Jeep:
I took my wife's Jeep into the dealer (AutoNation CJDR of Johnson City, TN) and they told me that a restriction was placed on my warranty because a prior owner had a lift kit installed (and subsequently removed). However, when I purchased the vehicle, there was no lift kit on the vehicle, nor any evidence that there ever had been. I had no reason to suspect that the warranty wasn't in full effect, and I have made no modifications to the Jeep other than adding floor lights & rock lights. My dealer emailed the local area manager, but they have refused to lift the restriction. Can anyone offer advice on getting the restriction lifted?
I'm having steering & suspension concerns, fortunately my dealer is diagnosing the issues at no cost, but I'll be responsible for any repairs... The restriction applies to the steering & suspension. (The 2 most complained about Jeep issues)
We purchased the Jeep in March 2021 with 16,000 miles on it in good faith that the Warranty was intact. The dealer I bought it from (Wallace Nissan of Kingsport) had no idea (and still doesn't b/c I just got off the phone with him) that there was any kind of restriction on the warranty... The CarFax still shows a perfectly clean history with no mention of any kind of problems/issues with the Jeep.
@JeepCares
EDIT: Update from my dealer, all warranties were restricted, not just the Steering & Suspension... We are working with the Area Manager and Warranty Manger to try and get these restrictions removed since they shouldn't have been there in the first place...
EDIT #2: See this post for the resolution: https://www.jlwranglerforums.com/forum/threads/warranty-restriction-on-2020-rubi.83532/post-1747590
Here are pictures of the Jeep when we found it on the lot.
Here's a more recent photo of the Jeep:
Sponsored
Last edited: