Happened to a guy riding with us. Winch controller broke, couldnt even use his rig as an anchor to help get a 4runner unstuck using another smaller JeepSomething that might be of use when considering a Zeon vs a Zeon Platinum is that there is no manual clutch engagement lever on the Platinum. If the remote dies, or won't work, then you can't do anything to spool the cable in or out.
I know this because I installed a Platinum in a bumper on a truck and when I got ready to install the winch rope, the winch wouldn't do anything. Very, very frustrating to say the least. lol
I have a Zeon on my personal JK and it has been a great winch. I will have a Zeon 10S on my JLUR as well.
Hope this is helpful!