TEAMSLO
Well-Known Member
- Joined
- Jul 7, 2022
- Threads
- 10
- Messages
- 139
- Reaction score
- 219
- Location
- North Las Vegas
- Vehicle(s)
- 22 JLURD
- Thread starter
- #1
Just kidding.... this isnt a complaint thread, more of a positive experience thread.
We all been through some bad experiences at some point but wanted to give out some credit based on the last year and communications/issues/resolutions that I have received from a few great companies. When things go as planned, everyone is happy, but when things don't go quite as planned, that's where a company can make me a lifelong customer, or on the other hand, make me divert my ways from them forever.
Northridge4x4, you all keep taking my money, but you keep providing great knowledge/answers and customer service. Not talking about when things go as planned, but when I had an issue, your customer service was on top of it and followed up exactly the way they mentioned and got an immediate resolution. Even for me, it all moved extremely fast.
MetalCloak - another company with great customer service. I had numerous calls (even this AM I called them), spent a decent amount with them recently and have a couple more items im trying to sneak into an order without the wifey finding out.
Teraflex - everytime time I have called, I get a live person who is more than willing to answer questions and make suggestions. I had an issue recently with the 3.5 Adapt shocks and they were on the phone with me helping troubleshoot.
I am in no ways affiliated with any company listed above. And no, they are not perfect, Im sure there are some that would say differently but this is just based on my experiences from my current jeep and former jeep purchases.
We all been through some bad experiences at some point but wanted to give out some credit based on the last year and communications/issues/resolutions that I have received from a few great companies. When things go as planned, everyone is happy, but when things don't go quite as planned, that's where a company can make me a lifelong customer, or on the other hand, make me divert my ways from them forever.
Northridge4x4, you all keep taking my money, but you keep providing great knowledge/answers and customer service. Not talking about when things go as planned, but when I had an issue, your customer service was on top of it and followed up exactly the way they mentioned and got an immediate resolution. Even for me, it all moved extremely fast.
MetalCloak - another company with great customer service. I had numerous calls (even this AM I called them), spent a decent amount with them recently and have a couple more items im trying to sneak into an order without the wifey finding out.
Teraflex - everytime time I have called, I get a live person who is more than willing to answer questions and make suggestions. I had an issue recently with the 3.5 Adapt shocks and they were on the phone with me helping troubleshoot.
I am in no ways affiliated with any company listed above. And no, they are not perfect, Im sure there are some that would say differently but this is just based on my experiences from my current jeep and former jeep purchases.
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