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Used a Jeep wave oil change and idk if it's worth the mess

TheBirdie72

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I’ve only used one of my Jeep wave free oil changes so far, but had zero issues. Coming due for my second one soon, though… 😬
 

HungryHound

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The 2.0 turbo engine is a better option just for the oil changes alone. Drain plug and filter are side by side so you don't even have to move the drain pan during the process.

I've had 2 "free" oil changes so far and always crawl under and over the Jeep before starting it up at the dealership. I do this right in front of the service department. I think they get the idea....
 

KeithF

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I have done all my own maintenance for the last 30 years. Figured I would take mine in for a free one…. I asked for 5 tire rotation, advisor didn’t put that on the service order so it wasn’t done. When I picked my Jeep up after it was completed the service ticket said 0w30 oil, I went back in and they assured me it was the correct 5w30. I get home and see they used an aftermarket filter.
Needless to say I have already changed the oil and filter and rotated my tires correctly. If nothing else my service history has the dealer doing one on it now.
 

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Anotherwillsmith

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I’m in the same boat this week. Went to dealer Saturday for 1st Jeep Wave oil change and left wondering why i even bother. Nearly 2 hour drive round trip and an 1 hour & 20 minute wait for just an oil change - their first appointment of the day too. Oil is overfilled- looks like 6 qts from the service ticket & half my Saturday wasted. It reminded me - pretty sure I bailed on the free oil changes with my grand Cherokee back in 2012 for same issues.

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Scott.B

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I have used wave on 2 jeeps never had a problem. Maybe our dealer is just better and with the 3 dealer competition have to be competent.


As for the 3.6 doesn't it use 5.5 quarts? So would have to bill 6.
 

Boatbuilder88

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I rotate my own tires since I've had bad experiences with service departments and lug nut torques. But I had three oil/filter changes done under Jeep Wave. The first time I changed the oil/filter myself after the complimentary Jeep Wave period, I had a very hard time removing the filter since it was install too tightly at the dealership. Ugh.
 
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The Last Cowboy

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I have used wave on 2 jeeps never had a problem. Maybe our dealer is just better and with the 3 dealer competition have to be competent.


As for the 3.6 doesn't it use 5.5 quarts? So would have to bill 6.
Nope, exactly 5. It takes about 5 min for the dipstick to read correctly and I think that's where some of this confusion lies.
 

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jdecosta

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Same horrible work also. Had 3 lug nuts that were finger tight. Had to torque them to spec NONE were even close. They used a cheap ass NAPA Gold filter NO Mopar. And finally overfilled the oil. Called the service manager and was he shocked this happened. He said they have a torque wrench in the service bay and it should have been done. They HAVE the Mopar filter in stock and does not know why the NAPA one was used. He said he will make it right on the next change. We will see.
 

TaiMc

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My '21 Hella only had 6K on it when I sold it after 2 months to Carvana. Thus it only had one dealer provided oil change at 5K. They slopped oil on the beauty cover and some underneath. Nothing major, but disappointing.

My '22 Hydro now has 12K and two dealer provided oil changes after 5 months. Both times things were left clean.

Interestingly tho, the first time the dipstick showed about 3/8" overfill.

The second time the level is dead nuts on.

I'll do the dealer route one last time, then it's all me, Pennzoil and Wix every 5K.
Yup…started doing my own oil changes after my free ones were over. It’s really quite an easy task especially with the oil filter dropping in from the top. Enjoyable too…idk I like inspecting my oil after it’s in the pan.
 

TaiMc

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Same horrible work also. Had 3 lug nuts that were finger tight. Had to torque them to spec NONE were even close. They used a cheap ass NAPA Gold filter NO Mopar. And finally overfilled the oil. Called the service manager and was he shocked this happened. He said they have a torque wrench in the service bay and it should have been done. They HAVE the Mopar filter in stock and does not know why the NAPA one was used. He said he will make it right on the next change. We will see.
“Make it right on the next change”? If you’re getting free oil changes (jeep wave) then they should’ve given you a parts in-store credit for the amount of an oil change. If you had to pay, they should’ve given you a full or partial refund.
What’s this “make it right” next time stuff? 😒
 

TaiMc

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I have done all my own maintenance for the last 30 years. Figured I would take mine in for a free one…. I asked for 5 tire rotation, advisor didn’t put that on the service order so it wasn’t done. When I picked my Jeep up after it was completed the service ticket said 0w30 oil, I went back in and they assured me it was the correct 5w30. I get home and see they used an aftermarket filter.
Needless to say I have already changed the oil and filter and rotated my tires correctly. If nothing else my service history has the dealer doing one on it now.
Cmon man…if they can’t get the oil changes right…SMH.
 

TheBirdie72

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What the service advisor said:
“Sorry. We’ll make it right next time.” 😇

What the service advisor was actually thinking:
“Yeah. See you in another 5000 miles, sucker. I won’t be working here by then anyway because the Ford Bronco dealership down the road is hiring and they pay better!”😈
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