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USB port inside storage box not working

tengg2001

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Hi,

I have a new JLUR with 8.4 inch screen.
I found the USB port inside center storage box never worked, neither charging or CarPlay.

By reading the manual, it seems CarPlay should work with USB1, USB2, and usb on the left side I behind the center console. Latter two doesn’t work for me. Does anyone have any insights on what is going on? Seems like defective software or wiring.
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jludave

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OP
OP

tengg2001

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Known issue with no fix in sight.
Thanks.
That’s not cool. Do you know of any dealers explanation? I have heard of the poor quality of Chrysler’s product, but this is a new level.
 

jludave

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Do you know of any dealers explanation?
No. There's a few threads about the USB issues on here, but no definitive fix.
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