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UPDATES!!! Advice: Bad Katzkin Leather Install from Jeep dealership

Kadonny

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That is a horrible job does not matter if it’s the install or the product they do leather all day long and should know that’s not what the outcome should look like have them redo it right or refund your money., period!
Did you not read the rest of the thread and the updates? Katzkin is taking care of him to replace it all, it's already in the works.

Come on, read the whole thread please so you'll know what happening currently.
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Kadonny

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Hey everyone just wanted to share an update on this. New Katzkin kit has been shipped out and is being installed by the pro shop on Monday and into Tuesday.

Will post pics then!
Awesome, that's really great to hear. I've always wanted some custom Katzkin leather, this makes me totally have confidence in them. Great customer service on their part, well done.
 
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Sangiuolo11

Sangiuolo11

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UPDATED NEW INSTALL PICS:
Just picked up my JL from the install shop (Tops & Trends) and WOW what a job they did. Thank you @Katzkin for stepping in and fixing this issue. Getting me the correct color scheme, even complimentary upgrading the stitch pattern, and of course putting me in the hands of a great installer.

Been a few weeks guys but here it is...

861A543C-9170-4727-86D6-41FFB92B5FF8.jpeg


4C49931E-3DBF-465E-81A8-C3E37718A375.jpeg


D63AA939-70A1-4FAE-988E-3CE88BA12AC7.jpeg
 

Chocolate Thunder

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Sweet. Looks so much better. I’m dorry you had to go through so much trouble just to get what you paid for, but I’m glad it worked out so well for you in the end.
 

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BlairF

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That is pretty damn nice,
 

Karl_in_Chicago

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That's obviously quality work, congrats on getting it the way it was supposed to be and kudos to Katzkin for stepping up and taking care of their customers. That's a happy ending.
 
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Sangiuolo11

Sangiuolo11

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Sweet. Looks so much better. I’m dorry you had to go through so much trouble just to get what you paid for, but I’m glad it worked out so well for you in the end.
That is pretty damn nice,
That's obviously quality work, congrats on getting it the way it was supposed to be and kudos to Katzkin for stepping up and taking care of their customers. That's a happy ending.
Thanks guys. Hit a few speed bumps on the way but I’m really pumped about how it finally came out. I love it! Katzkin really stepped up
 

RubiconRider

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Awesome! Congrats! Good things come to those who wait!
 

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UPDATED NEW INSTALL PICS:
Just picked up my JL from the install shop (Tops & Trends) and WOW what a job they did. Thank you @Katzkin for stepping in and fixing this issue. Getting me the correct color scheme, even complimentary upgrading the stitch pattern, and of course putting me in the hands of a great installer.

Been a few weeks guys but here it is...

861A543C-9170-4727-86D6-41FFB92B5FF8.jpeg


4C49931E-3DBF-465E-81A8-C3E37718A375.jpeg


D63AA939-70A1-4FAE-988E-3CE88BA12AC7.jpeg
Very nice! It's like night and day compared to before.
 

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Rhinebeck01

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@Katzkin

Thanks for stepping up in regard to Guy's issue. I expected as much from Katzkin. Being there for your customer is a trait your company is known for. Bravo!
 

Kadonny

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Looks awesome, glad you were taken care of by Katzkin. How about a pic farther out that shows the interior with the white exterior. That pic would really show how the colors blend.
 

Jmonroe

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Nice
 

DobieG

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Your before pics look like mine do, I gave it a couple weeks to smooth out (tried some heat and massaging), but it hasn’t. I had a preferred installer in Columbus OH do mine, but they still look like crap. If I ever do this again l, I’ll find another dealer.
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