Unmarry Tazer Lite

ColoJLRubi

Well-Known Member
First Name
Brandon
Joined
Dec 6, 2018
Messages
207
Reaction score
345
Location
Colorado
Vehicle(s)
2018 Jeep Rubicon Unlimited
Vehicle Showcase
1
Quick overview, Ive owned this Tazer Lite since I bought my JL in 18’. Purchased new from Zautomotive. I haven’t done anything but change tire size and that’s it. Haven’t really kept up with the updates or anything either (Why fix it if it ain’t broke)


Anyway, wanted to unmarry it becuase I have to take it in and have all of the recalls done. Removed the old program from my Mac and installed the latest. then updated the Tazer to the latest, first to 11.3.0 ( Had the follow issues with both versions) and then back to 11.2.8.

The following pics are what I end up with. It doesn’t look like it recognizes the vehicle or the VIN and it doesn’t give me the option to unmarry it.

Any help would be appreciated. TIA

9E11B739-18B4-4F8D-ADDE-ED92D4A0B7E6.jpeg


F71739FF-61FD-46CB-966B-1EAF3FFE9476.jpeg


FCBD4108-1FD2-4DAC-A4C7-C3912F166409.jpeg


23C222F8-B206-4029-9505-E5907CB2CF01.jpeg
Advertisement

 

jlang

Well-Known Member
First Name
JDawg
Joined
Feb 26, 2021
Messages
446
Reaction score
595
Location
Texas
Vehicle(s)
2019 Jeep JL Punk'D Rubicon
Occupation
Semi-Retired
Joe will chime in soon
 
OP
OP
ColoJLRubi

ColoJLRubi

Well-Known Member
First Name
Brandon
Joined
Dec 6, 2018
Messages
207
Reaction score
345
Location
Colorado
Vehicle(s)
2018 Jeep Rubicon Unlimited
Vehicle Showcase
1
Anyone from Zautomotive?
1632950419449.png
 

WranglerMan

Well-Known Member
First Name
Will
Joined
May 8, 2018
Messages
3,335
Reaction score
2,525
Location
Katy Texas
Vehicle(s)
2018 Wrangler JLU Sahara
Occupation
Gas Pipeliner
Vehicle Showcase
1
I would have suggested you unmarry before updating…don’t run a Tazer anymore but that would have been the safest bet, I’m sure Joe can take care of it
 

Rhinebeck01

Well-Known Member
Joined
May 9, 2018
Messages
8,228
Reaction score
10,551
Location
.
Vehicle(s)
2018 2dr. Rubi
Anyone from Zautomotive?
1632950419449.png
@ColoJLRubi

Do you really think ZAutomotive monitors each and every Tazer JL related post here and elsewhere on the internet...

In your post here, you did not tag Joe from ZAutomotive so he is not aware of your post/issue..... You need to reach out to ZAutomotive!

You can text Joe @ ZAutomotive and ask him.... TEXT, Joe at 631-533-3363
He'll get back at you...... usually takes a few hrs. for his reply.
 

Rhinebeck01

Well-Known Member
Joined
May 9, 2018
Messages
8,228
Reaction score
10,551
Location
.
Vehicle(s)
2018 2dr. Rubi
In regards to whether to unmarry before you do a firmware update... If you are using a Mac..... YES do always unmarry first. Even with a PC, I myself would unmarry...


Joe posted this and has made made similar posts in the past.
unmarry.JPG
 

Rhinebeck01

Well-Known Member
Joined
May 9, 2018
Messages
8,228
Reaction score
10,551
Location
.
Vehicle(s)
2018 2dr. Rubi
I do not know “JOE” from Zautomotive, nor is there any contact information on their website. So clearly I could not “TAG” him or “Text” him, much less call him.


But thanks for the info
@ColoJLRubi

LOL....

Do text Joe or use the link that you overlooked at the ZAutomotive website to find/use their tech support form avail. there.

From Z's website.... Form message there and the Text # is also posted there..
https://www.zautomotive.com/contact-us/
 

[email protected]

Well-Known Member
Summit Sponsor (Level 3)
First Name
Joe
Joined
Apr 13, 2018
Messages
209
Reaction score
559
Location
Commack, NY
Vehicle(s)
2018 wrangler rubicon unlimited
Please text, email or Facebook message us. For something like this, either Samantha or Ian can help you get it sorted and cleared. Sounds like a Mac failed update.
 
OP
OP
ColoJLRubi

ColoJLRubi

Well-Known Member
First Name
Brandon
Joined
Dec 6, 2018
Messages
207
Reaction score
345
Location
Colorado
Vehicle(s)
2018 Jeep Rubicon Unlimited
Vehicle Showcase
1
Please text, email or Facebook message us. For something like this, either Samantha or Ian can help you get it sorted and cleared. Sounds like a Mac failed update.
I txt’d what I thought was your number Joe (631)533-3363. I will FB msg you now. Thank you
 

[email protected]

Well-Known Member
Summit Sponsor (Level 3)
First Name
Joe
Joined
Apr 13, 2018
Messages
209
Reaction score
559
Location
Commack, NY
Vehicle(s)
2018 wrangler rubicon unlimited
That’s the text number. I have about 20 texts to get to tonight… yours may be one of them. But in the morning Ian will answer them all if you don’t hear from me tonight.
 
OP
OP
ColoJLRubi

ColoJLRubi

Well-Known Member
First Name
Brandon
Joined
Dec 6, 2018
Messages
207
Reaction score
345
Location
Colorado
Vehicle(s)
2018 Jeep Rubicon Unlimited
Vehicle Showcase
1
That’s the text number. I have about 20 texts to get to tonight… yours may be one of them. But in the morning Ian will answer them all if you don’t hear from me tonight.
No worries at all, I appreciate the help👍🏼I also sent a FB msg
 
Advertisement

Motor City Aftermarket
 
Advertisement
Top