UK Wrangler JL Venting Channel

[kennware]

Just about to buy a JL myself, but this thread is severely worrying me...!

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[Rudolph Hart]

Just about to buy a JL myself, but this thread is severely worrying me...!

Well they have their problems/issues and build quality seems to vary but they also have a warranty. Mine has been sorted now,

I’ve never let the issues spoil my enjoyment of the Jeep.... or the not very good dealership I initially dealt with.

I don’t think the Wrangler is any different than say Land Rover in this regard. As consumers demand ever more complicated vehicles they become more likely to go wrong.

 

[Manuel]

Hey folks here's a quick heads up that I just discovered my UK-spec 2018 JL is now showing the V41 recall to change out the steering stabiliser on the US Mopar website. You can check your VIN here:

https://www.mopar.com/en-us/my-vehicle/recalls/search.html

The date of the safety recall is 6th of June so I'll be on to Jeep customer services as to why I still haven't received anything in the mail 2 months later

Check the page you indicated and enter my VIN number and the V41 recall appeared, check with my dealer and in fact I check it and next day 4 I have an appointment at the workshop to proceed to the replacement.

Thanks for the warning.

 

[GeeBee]

So a quick update on the V41 recall. I got a call from Jeep customer services in Italy with a response to my complaint about not receiving a recall letter in the post. Apparently this is because V41 is a 'Customer Satisfaction Notification and not a safety recall and therefore should get picked up by your local dealer when it's next booked in for servicing/other work'.

This is confusing as it contradicts the MOPAR website which does call it a Safety Recall, plus our USA counterparts do seem to be getting recall letters albeit in a phased pattern. My guess is that FCA Europe don't have enough replacement parts to go round and they're stalling for time.

 

[UKJeep2018]

Just had complaints from my neighbours about my car alarm going off....at 3 in the morning. So it’ll have to stay disabled until it gets solved.

Looks like a trip to the dealer. I just had my V26 recall done and probably should have mentioned the car alarm, but it stopped going off since January so I didn’t bother.

My dealer don’t seem to be aware of the issue.

 

[Rudolph Hart]

I’m booked in at the dealership next Thursday 12/9 to have the V41 recall done. They have the parts.

 

[Rudolph Hart]

Just had complaints from my neighbours about my car alarm going off....at 3 in the morning. So it’ll have to stay disabled until it gets solved.

Looks like a trip to the dealer. I just had my V26 recall done and probably should have mentioned the car alarm, but it stopped going off since January so I didn’t bother.

My dealer don’t seem to be aware of the issue.

I had the alarm problem. It was resolved when the dealership replaced the auxiliary battery to solve my ESS failure.

 

[lohr500]

Arnold Clark did the V41 work on mine last week.
Steering feels slightly stiffer now and seems to have less wandering in a straight line.
But I never experienced the death wobble symptoms with the old set up.

Would be interesting to hear what you think about the handling with the new damper fitted.

Given comments about incorrect fitting on other V41 posts AND the problems I've had with Arnold Clark, I took a quick look underneath and the "bulge" is at the bottom!

 

[Rudolph Hart]

Arnold Clark did the V41 work on mine last week.
Steering feels slightly stiffer now and seems to have less wandering in a straight line.
But I never experienced the death wobble symptoms with the old set up.

Would be interesting to hear what you think about the handling with the new damper fitted.

Given comments about incorrect fitting on other V41 posts AND the problems I've had with Arnold Clark, I took a quick look underneath and the "bulge" is at the bottom!

Hi Tony... given that I have no complaints about my steering I have some trepidation about having the recall done! I’ll post about the outcome.

Did you get any resolution to your other issues?

 

[Howi]

The faster you go the worse it is, little disconcerting at 70 plus

 

[Rudolph Hart]

The faster you go the worse it is, little disconcerting at 70 plus

No, I have zero issues with the steering at any speed.

 

[lohr500]

Hi John... After a discussion yesterday with Jeep in Italy, we've decided to switch to a different dealer to get the ESS sorted.

Now booked in to Stoneacre, Cleckheaton for the 20th September.
Hopefully they will be more successful than Arnold Clark.

The most annoying thing with AC was their complete lack of understanding of the concept of customer care.

• Lengthy waits in reception.
• Couldn't care less attitude.
• Numerous failures to answer telephone calls.
• Numerous failures to call back after messages left with their general reception.
• Failure to note down correctly the list of faults needing attention.

I could forgive the delays in resolving some of the technical issues if they had handled the customer interface in a different manner.

I've contacted the Customer Services team at Arnold Clark's Head Office to register my concerns.
I won't be going back there but it may help other customers in the future if they are put under pressure to get their act together.
And I have made my opinion on the state of this dealership very clear to Jeep in Italy.

 

[Rudolph Hart]

Hi John... After a discussion yesterday with Jeep in Italy, we've decided to switch to a different dealer to get the ESS sorted.

Now booked in to Stoneacre, Cleckheaton for the 20th September.
Hopefully they will be more successful than Arnold Clark.

The most annoying thing with AC was their complete lack of understanding of the concept of customer care.

• Lengthy waits in reception.
• Couldn't care less attitude.
• Numerous failures to answer telephone calls.
• Numerous failures to call back after messages left with their general reception.
• Failure to note down correctly the list of faults needing attention.

I could forgive the delays in resolving some of the technical issues if they had handled the customer interface in a different manner.

I've contacted the Customer Services team at Arnold Clark's Head Office to register my concerns.
I won't be going back there but it may help other customers in the future if they are put under pressure to get their act together.
And I have made my opinion on the state of this dealership very clear to Jeep in Italy.

Good. a new dealership is a new start isn’t it. Let’s hope they sort you’re issues.

A new auxiliary battery fixed my ESS and alarm problems

 

[Howi]

No, I have zero issues with the steering at any speed.

Lucky !, no issues for this type of vehicle or no issues at all? , what PSI you running at ?

 

[Rudolph Hart]

Lucky !, no issues for this type of vehicle or no issues at all? , what PSI you running at ?

Well I think it’s quite clear what I said. I’m not speaking for anybody else.

I have the tyres at 36 psi

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