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Uconnect Vehicle User Guide wont connect

Jondrew

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Bob
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2018 Rubicon
Sorry if this has been covered, I dont see it doing a search. I just bought a Rubicon with 4K miles on it. I see an icon for Vehicle User Guide. When I press it, it seems to think for a while and then I get a message saying “Cannot connect, try again later”. Is this some sort of subscription service that expired with the first user?
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melendez69

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I've had this happen before, but usually a second attempt works. It happens more often with the infamous ORP's. I don't believe a subscription is required for a the user guide.
 

JeepCares

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Sorry if this has been covered, I dont see it doing a search. I just bought a Rubicon with 4K miles on it. I see an icon for Vehicle User Guide. When I press it, it seems to think for a while and then I get a message saying “Cannot connect, try again later”. Is this some sort of subscription service that expired with the first user?
Hey Jondrew,

If you need any assistance having this addressed at a dealer, just PM us so we can look into this further.

Jennifer
Jeep Social Care Specialist
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