Uconnect update for 8.4 TSB 08-001-19

SRQgunner

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I am also looking for 28.3. Is there a link that someone may be able share?
I believe it’s only available thru the dealership at this time





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OldGuyNewJeep

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oceanblue2019

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No, but you should be able to download; they don’t require dealer access, or anything like that.
Sadly my JL is on 18.33.24 and when the VIN is keyed into the Uconnect portal it says no updates.....

I am looking for the files for 21.x load via USB as my dealership also states no upgrade needed.

But I know the update will solve my green backup camera and a couple other issues.
 

ENadeau

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Anyone happen to have access to the most recent update files yet? I’m in a similar situation

1820CD39-781A-4149-AACA-46619288D862.jpeg
 
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orbpurple

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Hey guys.. I have the download for the 8.4 UAQ radio. This is the file name that I was able to download from UCONNECT...
UCONNECT_8.4_IR21.10_MY18JL_VP4R_USA
SERVICE BULLETIN ID: 08-001-19
RELEASE DATE: 2019-05-15
I am not sure how to go about sharing this since it is 9.95GB but I will gladly send it to anyone that needs it.
 

captainstabbins

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Hey guys.. I have the download for the 8.4 UAQ radio. This is the file name that I was able to download from UCONNECT...
UCONNECT_8.4_IR21.10_MY18JL_VP4R_USA
SERVICE BULLETIN ID: 08-001-19
RELEASE DATE: 2019-05-15
I am not sure how to go about sharing this since it is 9.95GB but I will gladly send it to anyone that needs it.
That update is over a year old. I tried to install that in May 2019 and my radio said that I was already on that version. That software version I believe is 18.23.29.
 

ENadeau

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Agreed. As far as I can tell, the “latest” updates via UConnect’s website is the 2019-05-15 one. The half dozen or so updates since have all been OTA or dealer done.

I’m sure there would be a lot of thankful people if someone could get their hands on the latest update files.
 

AnebuR

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I had the dealership update me to the latest version early this year, since it's unavailable online and doesn't seem to do an OTA update on its own. Fixed a bunch of the sporadic issues I'd been having like the parking guide lines vanishing and intermittent loss of sound from the speakers. The update also improved the interface a bit.

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Ezun

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I have an appointment in a few weeks to have mine looked at. I’m hoping they’ll update me to 28.3. I’m in a 2019 JLUR, most of the posts here are about 2018s.
 

AnebuR

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I have an appointment in a few weeks to have mine looked at. I’m hoping they’ll update me to 28.3. I’m in a 2019 JLUR, most of the posts here are about 2018s.
One of the reasons some get updated and some don't is that the actual hardware of the 8.4 radio got updated sometime midway through 2018 at the factory. My build date is in July 2018, which should be the newer radio. You likely have the same one, as far as I can tell. So, keep pushing the dealer for the update unless they can prove it wouldn't work on your radio. If your interface doesn't look like the one in my pics, with the wider map, it's the old software.
 

Ezun

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So, I just had a pretty good experience with my dealer, which I wasn't expecting. I went in for 2 reasons.
  1. The random reboots and green screen during backup on my 8.4 Uconnect system
  2. Wandering all over the road, especially on the highway.
Received a call after about 2 hours:
  1. The installed a software update (Finally!! My software was well over 18 months old, I know of at least 3 releases newer and the Uconnect website said it was up to date)
  2. They said that a TSB was out on the steering (probably because I left it on the seat of the vehicle), they had ordered the part and it should be here tomorrow - so they are keeping the vehicle to do the replacement tomorrow.
Not sure which version of software yet, will let everyone know when I get it back.
 

Ezun

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So, I just had a pretty good experience with my dealer, which I wasn't expecting. I went in for 2 reasons.
  1. The random reboots and green screen during backup on my 8.4 Uconnect system
  2. Wandering all over the road, especially on the highway.
Received a call after about 2 hours:
  1. The installed a software update (Finally!! My software was well over 18 months old, I know of at least 3 releases newer and the Uconnect website said it was up to date)
  2. They said that a TSB was out on the steering (probably because I left it on the seat of the vehicle), they had ordered the part and it should be here tomorrow - so they are keeping the vehicle to do the replacement tomorrow.
Not sure which version of software yet, will let everyone know when I get it back.
All done, picked it up today. Steering is noticeably improved and they upgraded the software on my 8.4 system to the latest version.

D8B50D05-4BA8-498E-9959-5293C2A911D3.jpeg
 

m3lover1

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How do we get to that screen to check software version?
 

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