Uconnect 8.4 touch screen not responding

m3lover1

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Hello gents. My uconnect was running fine with CarPlay, and then all of a sudden the screen is not responsive anymore to touches. The radio works, and if I switch using the steering wheel control I can switch between satellite, am/fm, CarPlay music. Changing ac fan speed and temperature I see the changes on the screen. I just can’t press anything on the screen itself. I’ve tried hitting the power button on the volume knob, the screen off button, I thought a simple turn off car and on would fix the glitch. Any tips?
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DanW

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I'd recommend a Tazer JL. You can reboot very easily and it only takes a couple minutes. Mine mostly works very well nowadays but probably once every couple months I have some quirk show up that requires a reboot. It always solves whatever problem is present.
 
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m3lover1

m3lover1

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I'd recommend a Tazer JL. You can reboot very easily and it only takes a couple minutes. Mine mostly works very well nowadays but probably once every couple months I have some quirk show up that requires a reboot. It always solves whatever problem is present.
oh I have one. I complete forgot about that. I’ll try. Thanks
 

SouthCo

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I worry every time mine updates but luckily it has never had any issues. It actually updated today while I was out...

Good luck with the reboot!
 

CAP77

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My Ram just did this today. Everything but the audio worked. Power cycle the truck solved it, and it’s happened maybe 3 times in the last 11 months. Leads me to expect the same behavior in the new JLU.
 
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