Track bar sheared off at the weld. I feel like I’m cursed with my new JL

[intentsrig]

This is one side of my trackbar bracket with a small hole. Opinions?

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[Jeepsterfreak]

This excellent post describes the frame issue perfectly . I would go further and advise Jeep to STOP everything and solve the frame welds BEFORE doing anything : Just STOP already .

Yep, who will inspect all these Jeeps (hundreds of them) I uncovered in IL being transported to dealers as we speak? I guess the dealer. Do you trust them? Maybe not unless there is a specific recall to inspect frame welds.

Hopefully we can be guaranteed they have already been inspected by FCA before leaving the factory.

 

[rboss]

Hi all, quick update:

So the dealer where my Jeep was taken to told me they had a "Chrysler professional" come in and redo the welds and the Jeep is now perfect again. I denied taking back the vehicle and got my sales advisor involved at the dealership I purchased it from. She was able to get a Chrysler Advisor in and he took one look at the bad weld pictures and said "Get that guy a new jeep." I am amazed that one dealer was told to re-do the welds and another was told to give me a new Jeep.

As of now the dealership that I bought the Jeep from are "guaranteeing" me a new vehicle. BUT they are not returning my calls and I am still paying financing on a Jeep that is going to the junk yard.

What's also hilarious is that they wont give me a rental car. They said since the other vehicle was welded back together they cant give me a loaner since I could drive that one. They pretty much asked me to get back into a vehicle that almost killed my fiance and I. @JeepCares

Ive tried to get more info out of them on how large this issue is and how many vehicles could be involved but they have been silent. They did tell me though my jeep was from a line of vehicles that went through a robot that was doing low tolerance welds. Something you don't want to hear... Pretty scary stuff. I hope all your welds on your vehicles are ok, and you should all get them checked out by a professional.

 

[tcadaniel]

Chrysler professional. That’s the best one I’ve heard in a long time. They have BS’ing customers down to an art form. All joking aside, have you seen the repair? I’m not even sure if repair is a valid solution, maybe others here will chime in. I do unfortunately know lawyers. I’ve sued and been sued. The only winners are the lawyers. It might be the most despicable profession in existence. I say drive it and move on. If you’re really worried, have a real welder check It out.

Sadly the time,effort and money involved in a law suit will drain you emotionally and financially. In the mean time you could be enjoying your Jeep. I would still push for a lifetime warranty, just for peace of mind. As always YMMV. Good luck. Keep us posted.

 

[old8tora]

Hi all, quick update, I think I will be getting a Lawyer involved now.

So the dealer where my Jeep was taken to told me they had a "Chrysler professional" come in and redo the welds and the Jeep is now perfect again. I denied taking back the vehicle and got my sales advisor involved at the dealership I purchased it from. She was able to get a Chrysler Advisor in and he took one look at the bad weld pictures and said "Get that guy a new jeep." I am amazed that one dealer was told to re-do the welds and another was told to give me a new Jeep.

As of now the dealership that I bought the Jeep from are "guaranteeing" me a new vehicle. BUT they are not returning my calls and I am still paying financing on a Jeep that is going to the junk yard.

What's also hilarious is that they wont give me a rental car. They said since the other vehicle was welded back together they cant give me a loaner since I could drive that one. They pretty much asked me to get back into a vehicle that almost killed my fiance and I. @JeepCares

Ive tried to get more info out of them on how large this issue is and how many vehicles could be involved but they have been silent. They did tell me though my jeep was from a line of vehicles that went through a robot that was doing low tolerance welds. Something you don't want to hear... Pretty scary stuff. I hope all your welds on your vehicles are ok, and you should all get them checked out by a professional.

Let's see ; from April 16 ( your first post ) , until today , April 26 ; it took FCA 1 1/2 weeks for FCA to decide to swap you out a new Jeep ? And now the dealer won't return your phone calls ? And they won't give you a loaner ? Get the name and title of the "Chrysler Advisor" who said get you a new Jeep , and directly contact Sergio as soon as possible . He will have an executive secretary .

A "robot" welder ; "low tolerance welds" ; how about robotic management ?

Two questions : (1) Did you trade in your dd , or do you still have it ? (2) Are you going to ask for a refund if they don't deliver you a new Jeep ?

Please BE SURE , IF you decide to get a lawyer , you find one who SPECIALIZES in defective automotive liability . You will want a SPECIALIST .

 

[BumpyTrail]

Hi all, quick update:

So the dealer where my Jeep was taken to told me they had a "Chrysler professional" come in and redo the welds and the Jeep is now perfect again. I denied taking back the vehicle and got my sales advisor involved at the dealership I purchased it from. She was able to get a Chrysler Advisor in and he took one look at the bad weld pictures and said "Get that guy a new jeep." I am amazed that one dealer was told to re-do the welds and another was told to give me a new Jeep.

As of now the dealership that I bought the Jeep from are "guaranteeing" me a new vehicle. BUT they are not returning my calls and I am still paying financing on a Jeep that is going to the junk yard.

What's also hilarious is that they wont give me a rental car. They said since the other vehicle was welded back together they cant give me a loaner since I could drive that one. They pretty much asked me to get back into a vehicle that almost killed my fiance and I. @JeepCares

Ive tried to get more info out of them on how large this issue is and how many vehicles could be involved but they have been silent. They did tell me though my jeep was from a line of vehicles that went through a robot that was doing low tolerance welds. Something you don't want to hear... Pretty scary stuff. I hope all your welds on your vehicles are ok, and you should all get them checked out by a professional.

I posted this earlier. Any thoughts on it now? If an attorney is going to cost you anything out-of-pocket it could save you. Also a lot of other concerned JL owners would appreciate the media coverage since your attorney and FCA will undoubtedly agree to a non-disclosure agreement (NDA).

 

[Jeepsterfreak]

Hi all, quick update:

So the dealer where my Jeep was taken to told me they had a "Chrysler professional" come in and redo the welds and the Jeep is now perfect again.

Ive tried to get more info out of them on how large this issue is and how many vehicles could be involved but they have been silent. They did tell me though my jeep was from a line of vehicles that went through a robot that was doing low tolerance welds. Something you don't want to hear... Pretty scary stuff. I hope all your welds on your vehicles are ok, and you should all get them checked out by a professional.

Wow, what a strong contrast. "Jeep is now perfect" vs. "low tolerance welds".

So none of the frame welds can be trusted due to "low tolerance welds" or did the Chrysler professional re-weld the entire frame? What happens when a control arm mount weld fails going 60mph?

Has anyone from FCA contacted you or just dealer people?

 

[Jrbrannan]

Hi all, quick update:

So the dealer where my Jeep was taken to told me they had a "Chrysler professional" come in and redo the welds and the Jeep is now perfect again. I denied taking back the vehicle and got my sales advisor involved at the dealership I purchased it from. She was able to get a Chrysler Advisor in and he took one look at the bad weld pictures and said "Get that guy a new jeep." I am amazed that one dealer was told to re-do the welds and another was told to give me a new Jeep.

As of now the dealership that I bought the Jeep from are "guaranteeing" me a new vehicle. BUT they are not returning my calls and I am still paying financing on a Jeep that is going to the junk yard.

What's also hilarious is that they wont give me a rental car. They said since the other vehicle was welded back together they cant give me a loaner since I could drive that one. They pretty much asked me to get back into a vehicle that almost killed my fiance and I. @JeepCares

Ive tried to get more info out of them on how large this issue is and how many vehicles could be involved but they have been silent. They did tell me though my jeep was from a line of vehicles that went through a robot that was doing low tolerance welds. Something you don't want to hear... Pretty scary stuff. I hope all your welds on your vehicles are ok, and you should all get them checked out by a professional.

OP when was your Jeep built?

 

[maguro]

Hi all, quick update:

So the dealer where my Jeep was taken to told me they had a "Chrysler professional" come in and redo the welds and the Jeep is now perfect again. I denied taking back the vehicle and got my sales advisor involved at the dealership I purchased it from. She was able to get a Chrysler Advisor in and he took one look at the bad weld pictures and said "Get that guy a new jeep." I am amazed that one dealer was told to re-do the welds and another was told to give me a new Jeep.

As of now the dealership that I bought the Jeep from are "guaranteeing" me a new vehicle. BUT they are not returning my calls and I am still paying financing on a Jeep that is going to the junk yard.

What's also hilarious is that they wont give me a rental car. They said since the other vehicle was welded back together they cant give me a loaner since I could drive that one. They pretty much asked me to get back into a vehicle that almost killed my fiance and I.

I'm sorry to hear about your situation but I had to laugh at the response they've given you. It's almost like they feel YOU owe them something for the inconvenience and hassles you put them through.

 

[BGJLU]

OP when was your Jeep built?

I have asked twice and someone else once with no answer. Hope you get one...

 

[Jrbrannan]

I have asked twice and someone else once with no answer. Hope you get one...

It is kind of important information to share... I am not sure why the OP wouldn't share it.

 

[bilash31]

It is kind of important information to share... I am not sure why the OP wouldn't share it.

Did you try PM? Maybe he doesn’t know how to figure it out or too preoccupied with this debacle. Or doesn’t visit this forum enough or just doesn’t care to share?

 

[bilash31]

How do you tell build date?

On your VIN sticker

 

[rboss]

Did you try PM? Maybe he doesn’t know how to figure it out or too preoccupied with this debacle. Or doesn’t visit this forum enough or just doesn’t care to share?

Sorry all, Jeep was built Last week of January.

 

[old8tora]

Sorry all, Jeep was built Last week of January.

Assembly date in Toledo is not the same as the weld date ; especially if the low-tolerance welds , instead of high-tolerance welds , were made by an outside contractor , at an earlier time , somewhere else , by a low robot , instead of a high robot . Anyway , all robot welds must be double-inspected by trained human inspectors . And more than all that , a track bar ought not shear off at the weld under any circumstances .

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