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Hunnieshadow

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2021 Q8, 2019 HD Fat Boy, 2022 JL Rubicon on order
Out of curiosity, what options did you order?
2 Door
Rubicon, Black
2.0 Auto (wanted 3.6 but not sn option, I was split on this anyways, so not a big deal)
Leather
Premium Soft Top
Body Color Flares
Safety Group
Trailer Hitch
Cold Weather Group
Off Road Camera

I did want All Weather Mats but dealer warned me about the hold up. I will just order them at another time.
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Ratbert

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Clubs
 
How and why was your order escalated?

I've asked my dealership many times to talk with their dealer representative, and have twice gotten an email saying they would but have NEVER gotten a follow-up. Instead I get an email saying that things are taking a long time (no kidding!). I went with this dealership because I heard they had good prices and customer service. Price was good upon ordering, but customer service has been below average in my opinion. :(
I called (phone) Jeep Chat. I have no idea if it made a difference or not, but I did receive emails from Cara on the big events (excluding the "minor" event of delivery to a dealership).
 

Wooly

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As I sit here nearly 6 months later, and this is my 2nd time being “scheduled/D1” status (1st time was back in Feb). It is supposed to ship “late May” according to my dealer. Looks like that will be another let down.

F9FD8BA5-1B60-453B-ABF7-25D3DE0C37F2.jpeg
Sorta there with ya, 21 weeks and 4days counting..ordered 12/21/21, sched 5/06/22 and still waiting
 

Wooly

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Jeep Wrangler JL The new Jeep order tracking site is up and running! logo-jee

VEHICLES
MENUMAIN MENU

Jeep Wrangler JL The new Jeep order tracking site is up and running! o&width=1200&height=800&bkgnd=transparent&resp=

Image shown may not exactly match the purchased vehicle.
ORDER STATUSSCHEDULED
Your order has been scheduled for assembly.







  1. Order ConfirmedDec-21-2021
  2. ScheduledMay-06-2022
  3. In ProductionTBD
  4. Vehicle BuiltTBD
  5. ShippedTBD
  6. DeliveredTBD
 

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angrynewyorker

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It seems to lag quite a bit. My vehicle was delivered at 730 this morning and still shows shipping with a delivery ETA of 6/6.
 

garykk

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It seems to lag quite a bit. My vehicle was delivered at 730 this morning and still shows shipping with a delivery ETA of 6/6.
At this point I would be happy with just an ETA? Two months in KZ and counting.
 

angrynewyorker

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At this point I would be happy with just an ETA? Two months in KZ and counting.
Ouch!! Mine shipped on the 15th of May and I thought it was bad that it took 13 days to go 6 1/2 hours away by rail (which is so dumb to ship by rail when that close as a truck could get it there in a day). I didn’t have it bad at all it seems compared to other people’s wait times.
 

Bzinsky

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So my jeep was “in production” starting 4/21. Currently in “inspection” status.
Haven’t seen one person in this thread have that length of time taken for that status.
What the F
 

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Greygoose2022

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Hyaundi waiting on my jeep
I actually JUST received “The Vehicle is in Production” email, but tracker hasn’t changed yet ??? Estimated date of arrival to dealer is 6/24.
Do the emails come from US Customer care?
 

angrynewyorker

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So my jeep was “in production” starting 4/21. Currently in “inspection” status.
Haven’t seen one person in this thread have that length of time taken for that status.
What the F

I ordered a 2 door Rubi in 2019 and it was a stuck in inspection for over a month. The Jeep finally came in but it was nothing but a pile of junk. After careful inspection they took the whole dash and center console apart after built and used a screw driver and left marks all over. Plus it has a problem with the ESS battery so the cruise control didn’t work half the time. Plus it would overheat sometimes. It had awful rattles when going over bumps as well. You will really want to look it over good when it comes in or just order another one now if your worried about it being an issue. I’m sure others have been in inspection for a long time and had their Jeep repaired and were just fine, but I was unlucky and I’m sure an exception. But you are not the only one who has been in this predicament.
 

johndan

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You may be right. When I placed an order on May 3, the dealer wasn't able to select either of the safety group packages; they said it was grayed out.

[...]

When I was ordering from the dealership I was questioning the sales manager about different options even though I wasn't planning to add them including the Safety Group and the Advanced Safety Group because while I was looking at Inventory around me from the Jeep website (On Dealer Lot, In Transit, and Being Built) I saw none of these options. He said that is because Jeep can't get the parts for these packages because of the chip shortages. I am wondering if this is why some people who have ordered are seeing such long lead times because they have these or similar packages?
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