The Jeep Wrangler is One of the Most Unreliable Cars of 2020

desync0

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Consumer reports has been anti-Chrysler for as long as they've existed, they've had a bias towards non-American cars for years as well





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Mutlkey53

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We purchased a new 2 dr JL just two months ago, and it has refused to start twice. First time, we took it into a local dealer to be fixed. They lied because it happened again 3 weeks later. Dash lights up but no start. Eventually got it started and I drove it non-stop to Wellington (4 1/2 hrs away) to get original dealer to fix it. They say they have done so. They reckoned something was loose. Meantime, I'll keep a battery-pack (jump starter) in the JL just in case!!
 

sf5211

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We purchased a new 2 dr JL just two months ago, and it has refused to start twice. First time, we took it into a local dealer to be fixed. They lied because it happened again 3 weeks later. Dash lights up but no start. Eventually got it started and I drove it non-stop to Wellington (4 1/2 hrs away) to get original dealer to fix it. They say they have done so. They reckoned something was loose. Meantime, I'll keep a battery-pack (jump starter) in the JL just in case!!
Stupid question but did you push down all your fuses and relays? It’s a big problem with Jeep’s.
Also, not to be the bearer of bad news but due to the 2 battery system we have, a battery jump start pack doesn’t always work.
 

Mutlkey53

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Stupid question but did you push down all your fuses and relays? It’s a big problem with Jeep’s.
Also, not to be the bearer of bad news but due to the 2 battery system we have, a battery jump start pack doesn’t always work.
You're dead right. Jump-starter worked the first time to get me home from the range, but second time we had a sick dog in the back and sat outside the vet's awaiting a towtruck coz jumpstarter didn't help. Self-started after about a 2-hour wait.
 

viper88

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I never herd of Motor Biscuit. I assume they are just quoting Consumer Reports?

Can't make excuses. FCA can definitely do a lot better Quality Control wise. FCA products are consistantly at the bottom of quality control surveys from JD Powers and other companies. I personally know of a few new JLs that have their share of QC issues. I also know of MANY JLs that have been problem free. My '19 JLR 2.0T is a year old and zero problems so far other then the steering stabilizer recall. I did not notice any steering issues prior to or after the recall. I did the stablizer recall out of convience when I was in for a oil change. The steer in felt a little stiffer after the new stabilizer was installed.

A couple of areas the JL could definitely be better QC wise. The JL doors are terrible, they are very wavy or warped. Both my TJ and JK were MUCH better. I get the JL doors are a different material but still they should be better. Looks like the hinges are starting to corrode already on some JLs. One member in Mexico is reporting the black plastic bumpers are fading already. Some of these issues go back to the TJ. You think they would have improved on these issues by now.

A major car site, Edmunds, just completed a 50K mile review of a Wrangler Rubicon and it was for the most part problem free for them. Their review was very favorable.

Personally I love my JLR and I accept it's made by FCA. There is a warranty if anything comes up.

Like anything else your milage may vary.

https://www.edmunds.com/jeep/wrangler/2018/long-term-road-test/wrap-up.html
Update from my original post...I think some of relibility issues are justified.

The article list these problems:

Bad welds between control arms and axle-
Some 2018 JLs had poor welds but I am surprised 2020s continued to have weld issues. My JLR did not have these issues.

Manual transmission clutch issues-
This was a issue that caused fires in some manual JLs. I had a 8-speed automatic that was problem free.

Poor Body Integrity-
Some hinges and doors have bubbling paint and corrosion. The grills and other plastic parts on white JLs turn yellow. The plastic latches/levers to fold the seats forward break. Seats in some JLs have gotten stuck in the forward position. The rear defroster tabs are known to break off. My JLR had wavy doors. ALL JLs have wavy doors. Hood, grill, fender alignment could be better. My driver seat made a knocking noise.

Tech Problems-
Some ESS equipped JLs had starting, charging, battery issues.Lots of radio, UConnect 4

My '19 JLR was problem free until 24 months and 20K miles. These problems started right at about 2 years.

My 8.4" Infotainment UConnect 4 was very problematic. I think the UConnect 4 software is one major source of the problems? Back up cameras go BLUE, frozen or bricked head unit and controls, radio unresponsive and will not turn off even if the ignition is confirmed OFF.

My passenger side power mirror had to be replaced. 1 week for parts.

Rear Shock started leaking badly and had to be replaced. 4-5 weeks for part.

Driver seat had to be replaced due to knocking noise. Surprisingly the seat was in-stock and the dealer replaced it the same day.

I would say the article is correct about the technical problems. My head unit had to be replaced several times and problems still existed. Some replacemet radios were remanufactured. Parts took weeks. The dealer had my JLR for over a month trying to figure out the problem without success. Hopefully software updates for the UConnect 4 fix these problems. I would not hold my breath.

Everything was repaired under warranty. I was given a free loaner or rental car for the repairs.

The 2.0T engine, eTorque, ZF 8-speed automatic transmission were trouble free the entire time I owned it.

I took advantage of the high resale values got rid of that JLR. I sold it for more than I paid new. I am going to buy another JLR even though I had issues with my old one. They are just too much fun to be without one. Hopefully the radio and tech problems are addressed by the time I order a 2022. I personally would seriously consider a Mopar Max Care Extended Warranty "if" I were to keep a FCA product beyond the regular bumper-to-bumper warranty period.
 

sf5211

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You're dead right. Jump-starter worked the first time to get me home from the range, but second time we had a sick dog in the back and sat outside the vet's awaiting a towtruck coz jumpstarter didn't help. Self-started after about a 2-hour wait.
I’m glad you at least made it to the vet first. I hope the puppy is ok.
 

sf5211

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Update from my original post...I think some of relibility issues are justified.

The article list these problems:

Bad welds between control arms and axle-
Some 2018 JLs had poor welds but I am surprised 2020s continued to have weld issues. My JLR did not have these issues.

Manual transmission clutch issues-
This was a issue that caused fires in some manual JLs. I had a 8-speed automatic that was problem free.

Poor Body Integrity-
Some hinges and doors have bubbling paint and corrosion. The grills and other plastic parts on white JLs turn yellow. The plastic latches/levers to fold the seats forward break. Seats in some JLs have gotten stuck in the forward position. The rear defroster tabs are known to break off. My JLR had wavy doors. ALL JLs have wavy doors. Hood, grill, fender alignment could be better. My driver seat made a knocking noise.

Tech Problems-
Some ESS equipped JLs had starting, charging, battery issues.Lots of radio, UConnect 4

My '19 JLR was problem free until 24 months and 20K miles. These problems started right at about 2 years.

My 8.4" Infotainment UConnect 4 was very problematic. I think the UConnect 4 software is one major source of the problems? Back up cameras go BLUE, frozen or bricked head unit and controls, radio unresponsive and will not turn off even if the ignition is confirmed OFF.

My passenger side power mirror had to be replaced. 1 week for parts.

Rear Shock started leaking badly and had to be replaced. 4-5 weeks for part.

Driver seat had to be replaced due to knocking noise. Surprisingly the seat was in-stock and the dealer replaced it the same day.

I would say the article is correct about the technical problems. My head unit had to be replaced several times and problems still existed. Some replacemet radios were remanufactured. Parts took weeks. The dealer had my JLR for over a month trying to figure out the problem without success. Hopefully software updates for the UConnect 4 fix these problems. I would not hold my breath.

Everything was repaired under warranty. I was given a free loaner or rental car for the repairs.

The 2.0T engine, eTorque, ZF 8-speed automatic transmission were trouble free the entire time I owned it.

I took advantage of the high resale values got rid of that JLR. I sold it for more than I paid new. I am going to buy another JLR even though I had issues with my old one. They are just too much fun to be without one. Hopefully the radio and tech problems are addressed by the time I order a 2022. I personally would seriously consider a Mopar Max Care Extended Warranty "if" I were to keep a FCA product beyond the regular bumper-to-bumper warranty period.
Yea Nick it’s worrisome, my 19 was trouble free as I read about all these steering problems and what not. Then my plastic rivots broke on each side of the auto roof. These held the band that pulls the roof closed. 2 dealer trips. Then the plug went bad from removing my front doors and the auto locks stopped working. Another dealer trip. Adaptive cruise stopped working. They said they upgraded the software, it stopped again in about a week. I like regular cruise so I just left it broke.
Just this Sunday July 4th I now got a “service 4WD” light. Ugh! I used the Jeep yesterday (Monday) and the light was off. Maybe the computer had to reset? Or maybe this is the new headache.
Did I say Ugh yet?
 

Andy2434

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Thus far, 37,XXX trouble free travel and off road miles in nearly 2-1/2 years of ownership. My 2019 JLUR is the first American vehicle (excluding motorcycles), which I have purchased since 1980. Hands down, with respect to warranty issues, it has been the best!

Initially, for peace of mind, I did purchase FCA's unlimited lifetime warranty prior to FCA discontinuing offering the warranty. Perhaps, it will come in handy, someday.
 

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