Sector281411
Well-Known Member
- First Name
- Greg
- Joined
- Jul 28, 2019
- Threads
- 11
- Messages
- 103
- Reaction score
- 141
- Location
- Melissa, TX
- Vehicle(s)
- 2021 JT Gladiator Willy's Edition
- Thread starter
- #1
I decided to start a separate thread about this head unit as I think of the few people that have purchased this unit I have had the most issues due to the wrong canbus being sent from China.
This thread is for information I have observed and is in NO WAY an endorsement of this product. I am not getting any kind of kick back on this, I just don't want you to go through the struggles that I did.
My Jeep Specs:
2018 JLU Sport S
5 Inch Unconnect
Alpine Premium Speaker Upgrade from factory
Dash speakers replaced with 3.5" Infinity REF-3032cfx speakers
Knee Panel speakers replaced with Metra Pods and 6.5" Focal RCX-165 speakers.
First off you may be asking what is the Teyes CC2? It is an android based 9" screen designed to fit in the limited space provided in the Jeep JL/JLU and Gladiator.
Here is the link to it, and again this is for information only. (Open the page in Chrome and Google will translate to English)
Teyes CC2 Android Head Unit
I purchased mine on June 24th along with a wired CarPlay Adapter and the factory Rear Camera adapter. All in for the head unit, rear camera adapter and the carplay adapter I spent $505.
The CarPlay adapter I have is no longer sold but I linked another just like the one I have. Links Below.
Factory Rear Camera Adapter
CarPlay Adapter
So as I said I ordered on June 24th right in the middle of Covid crunch, and it was delivered on August 15th. When I got it I scheduled my local car toys to do the installation and that's when things started going down hill.
Car Toys could get the radio to boot up and work, but it was not talking to my Jeep. The canbus that was sent to me had 20 pins, whereas the wire harness only had 16 pins. After leaving Car Toys dejected, kudos to them they didn't charge me, I looked into this and discovered that they sent me the canbus for a Mitsubishi Lancer/Outlander instead. This was upsetting but things like this happen. I contacted Teyes support through What's App.
For anyone needing Teyes support, this is the ONLY way you will get support. Get up early since the time difference to Russia is off and contact them relentlessly on What's App. Here is the number on WA that you need to send to. Add the number EXACTLY as it is shown here including the + sign. +86 136 8496 4012
Again that is the only way to get help!
Since I hadn't tried to the get the radio installed straight away and working with support was a bit slow, we eventually got a replacement part on the way on September the 8th. I waited for a few weeks patiently and then at the beginning of October I tried to track the part and it was nowhere to be found. I contacted support again and they said the order was lost. So on October the 6th another unit was dispatched. I FINALLY got the correct canbus on Friday October 30th 2020. Man this year can just suck it........
So while I waited on my part to get here, I set the radio up on my bench and started playing around with it.
The wiring diagram is pretty decent but ZERO instructions, ZERO means ZERO so don't ask because there are ZERO instructions. There are a few videos out there but there are precious few for the Jeep JL.
Here is what you need to know, the plugs for the back of the radio are modular for the inputs. They can only plug in one place as they all size specific. This makes it easy, if you have a connector and it fits that is where it goes. If it does not fit it is either not needed or in the wrong place.
Port A - Audio and Video Multi-Function port. This has a power line that you connect to the CC2 integrated fan. There is also and AMP-C line and a few other video inputs. These are not used unless you are adding another camera or taking advantage of the DVR function that the CC2 can do.
The white radio antenna plugs into the antenna adapter that comes with the kit and that in turn plugs into the round hole, labelled "H" above, on the back of the CC2. Easy peasy! The Jeep does not have a powered antenna so you do not need to connect the power ANT to anything leave it alone.
The factory grey USB port plug will plug into the single micro USB connector that has a size specific plug, labelled above as port "D". This connection I recommend taping together as it felt loose to me. I used the fabric wire harness tape that is made for cars to do this.
The CC2 gives you two extra single USB ports in a combined cable, labeled port "E" above. I have one end connected to my CarPlay adapter and the other end runs behind the dash to my glove box. I have a 450GB SSD drive plugged into this port with all my music on it. All my files are LOSSLESS .flac files and they play natively on the CC2. Sound is awesome!!!
The rear camera adapter will need to be jumped to an ACC ignition source. I grabbed mine from the back of the 12V cigarette lighter. You could use the aux buttons if you have the panel installed. The rear camera input will plug into port "F" on the back of the CC2.
Here is where you will need to tap into the main harness for the ACC line input from your 12V source.
And lastly here is a diagram of the overall wire harness. Port "G" will plug into the back of the CC2 while the canbus goes to the canbus and the large black connector is where the Jeep factory radio harness will tie in. There is also a smaller white connector that will plug into port "C" on the CC2 for the Canbus
If they deliver the correct hardware to you, this install can be done in an hour or two depending on how comfortable you are with tearing your Jeep apart. I had already taken my entire dash apart to replace the knee panel speakers so this was a breeze. I will be posting some videos soon showing how to do certain things like change the look and feel of your unit, boot logos etc...
But for now I can honestly say this is a vast improvement over the base level 5" uconnect screen that came in my Jeep and this upgrade is FAR FAR FAR FAR FAR less than the infotainment upgrades to the larger mopar screens.
Feel free to bombard me with questions.
Greg
This thread is for information I have observed and is in NO WAY an endorsement of this product. I am not getting any kind of kick back on this, I just don't want you to go through the struggles that I did.
My Jeep Specs:
2018 JLU Sport S
5 Inch Unconnect
Alpine Premium Speaker Upgrade from factory
Dash speakers replaced with 3.5" Infinity REF-3032cfx speakers
Knee Panel speakers replaced with Metra Pods and 6.5" Focal RCX-165 speakers.
First off you may be asking what is the Teyes CC2? It is an android based 9" screen designed to fit in the limited space provided in the Jeep JL/JLU and Gladiator.
Here is the link to it, and again this is for information only. (Open the page in Chrome and Google will translate to English)
Teyes CC2 Android Head Unit
I purchased mine on June 24th along with a wired CarPlay Adapter and the factory Rear Camera adapter. All in for the head unit, rear camera adapter and the carplay adapter I spent $505.
The CarPlay adapter I have is no longer sold but I linked another just like the one I have. Links Below.
Factory Rear Camera Adapter
CarPlay Adapter
So as I said I ordered on June 24th right in the middle of Covid crunch, and it was delivered on August 15th. When I got it I scheduled my local car toys to do the installation and that's when things started going down hill.
Car Toys could get the radio to boot up and work, but it was not talking to my Jeep. The canbus that was sent to me had 20 pins, whereas the wire harness only had 16 pins. After leaving Car Toys dejected, kudos to them they didn't charge me, I looked into this and discovered that they sent me the canbus for a Mitsubishi Lancer/Outlander instead. This was upsetting but things like this happen. I contacted Teyes support through What's App.
For anyone needing Teyes support, this is the ONLY way you will get support. Get up early since the time difference to Russia is off and contact them relentlessly on What's App. Here is the number on WA that you need to send to. Add the number EXACTLY as it is shown here including the + sign. +86 136 8496 4012
Again that is the only way to get help!
Since I hadn't tried to the get the radio installed straight away and working with support was a bit slow, we eventually got a replacement part on the way on September the 8th. I waited for a few weeks patiently and then at the beginning of October I tried to track the part and it was nowhere to be found. I contacted support again and they said the order was lost. So on October the 6th another unit was dispatched. I FINALLY got the correct canbus on Friday October 30th 2020. Man this year can just suck it........
So while I waited on my part to get here, I set the radio up on my bench and started playing around with it.
The wiring diagram is pretty decent but ZERO instructions, ZERO means ZERO so don't ask because there are ZERO instructions. There are a few videos out there but there are precious few for the Jeep JL.
Here is what you need to know, the plugs for the back of the radio are modular for the inputs. They can only plug in one place as they all size specific. This makes it easy, if you have a connector and it fits that is where it goes. If it does not fit it is either not needed or in the wrong place.
Port A - Audio and Video Multi-Function port. This has a power line that you connect to the CC2 integrated fan. There is also and AMP-C line and a few other video inputs. These are not used unless you are adding another camera or taking advantage of the DVR function that the CC2 can do.
The white radio antenna plugs into the antenna adapter that comes with the kit and that in turn plugs into the round hole, labelled "H" above, on the back of the CC2. Easy peasy! The Jeep does not have a powered antenna so you do not need to connect the power ANT to anything leave it alone.
The factory grey USB port plug will plug into the single micro USB connector that has a size specific plug, labelled above as port "D". This connection I recommend taping together as it felt loose to me. I used the fabric wire harness tape that is made for cars to do this.
The CC2 gives you two extra single USB ports in a combined cable, labeled port "E" above. I have one end connected to my CarPlay adapter and the other end runs behind the dash to my glove box. I have a 450GB SSD drive plugged into this port with all my music on it. All my files are LOSSLESS .flac files and they play natively on the CC2. Sound is awesome!!!
Here is where you will need to tap into the main harness for the ACC line input from your 12V source.
And lastly here is a diagram of the overall wire harness. Port "G" will plug into the back of the CC2 while the canbus goes to the canbus and the large black connector is where the Jeep factory radio harness will tie in. There is also a smaller white connector that will plug into port "C" on the CC2 for the Canbus
If they deliver the correct hardware to you, this install can be done in an hour or two depending on how comfortable you are with tearing your Jeep apart. I had already taken my entire dash apart to replace the knee panel speakers so this was a breeze. I will be posting some videos soon showing how to do certain things like change the look and feel of your unit, boot logos etc...
But for now I can honestly say this is a vast improvement over the base level 5" uconnect screen that came in my Jeep and this upgrade is FAR FAR FAR FAR FAR less than the infotainment upgrades to the larger mopar screens.
Feel free to bombard me with questions.
Greg
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