I turn the red thumb dial to the softest setting yes. The micro dial - if this is what you mean by shaft - is only for the two setting. Teraflex confirmed that the softest 'macro dial' is softer than the softest 'micro dial' - i.e. a setting of 2.1 if you will.
Ah, that makes more sense. I didn't install, but will look into that if it helps in a noticeablelet me attempt a better explanation/illustration... If you disconnect the lower shock mount for the front and the rear, you are able to rotate the shaft to make further adjustments. You will want to support your jeep where your axle is at full droop minus a fraction of a percent to take the weight of the axle off of the shock fastener. My mark up shows the upper body rotating, but this is better achieved by rotating the lower shaft while the upper bolt is still in place. The instructions stated to rotate at least 360 degrees, but did not state a maximum rotation. I rotated the shaft 1080 degrees and did note a softer response. The torque spec for reinstalling the fastener was 53 ft/lbs. I don't know if you have a two or four door jeep but I read previously that some of the four door guys were sending there shocks back to get 2 door valving installed, but I have not verified this.
It also depends on if you have the SP1 version or SP2 version. If it's SP1 then you're SOL on that respect. SP2 introduced the new setting of soft and sport independent of the other adjusters. These two settings can only be changed with the shocks off the jeep, and you do it by turning the shaft like Gary says above. If you have the SP1 version, then you can't do this, and the softest setting you have currently is the softest setting. Hope this helps and further clarifies things.
Good to know. I have the SP2, so sounds like they can be adjusted. I didn't install - is there a way by looking to know which of the two settings my 'shaft twist' was set to?
That I do not know. I don't have the shocks personally. I just know that that is a new function of the SP2's.
