Superchips/Tazer - revert to stock before service

Boothorp

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I'm curious. I need to get my Jeep in for a recall and also have a couple warranty issues I want to have them check out. Mainly, a rotational clunking noise which I think is coming from somewhere in the driveshaft.

I have 35s on and needed to re-cal with Sueprchips. I know I need to revert back to stock before taking it in, but what will they do if they see 35s on? They know that may throw off the speedo.

Is this okay?

 

Rhinebeck01

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@Boothorp

Most likely they won't make a big deal out of it.. they will undoubtedly try to get you to have them do tire programming so they can get $100+ out of you for that. Just tell them, ok... I will do when I have money in my budget to do so. Reality is, a lot of guys drive around with speedo error due to tire size.

DO unmarry the programmer and get any programmer hardware out of the vehicle before the appt..

Remember, it the dealer asks if you have been using a programmer, just say no. Even if they tell you they think you have been or whatever else, they may say, just say no, you have not used a programmer.

.
 

smithrd65

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Just remember this Jeep cares posted just the other day that they read the post. And most people user names and emails or listed here and are attached to your Jeep. Just saying.
 

smithrd65

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Hello JLowners,

We wanted to take time to introduce ourselves! Our team will be monitoring forum threads to keep an eye out for your concerns and proactively reaching out to offer support. As Jeep Social Care Specialists, we work in tandem with our dealerships and internal teams to assist in the best way possible. You can always tag us in a post or send us a private message. Either way, we are happy to help.

We're excited to be a part of this forum and to hear about your adventures as new JL owners! :like:

Jasmine and Julie
Jeep Social Care Specialists
 

WranglerMan

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@JeepCares I have only had limited success with the dealership I currently use but it’s the one that is the closest to me, I have an appt on the 26th of this month so you can pm me and I can give you the particulars on what’s going on so maybe you can lay the ground work for a more positive experience
 


smithrd65

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@smithrd65

Seriously... Do you really think they have nothing better to do, or have the desire to go after ... forum posters. Phooey on your post. Pure crapola.
It will save them money if they don't have warranty repairs. But again ask your dealer. But again your choice
 

JeepCares

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@JeepCares I have only had limited success with the dealership I currently use but it’s the one that is the closest to me, I have an appt on the 26th of this month so you can pm me and I can give you the particulars on what’s going on so maybe you can lay the ground work for a more positive experience
Hi @WranglerMan,

We would be happy to work with you further while your Jeep is in service. Please send us a private message with more details so that we can determine how we may be of assistance.

Darlene
Jeep Social Care Specialist
 

WranglerMan

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@JeepCares Darlene I just sent a PM with my info and now besides my ESS Battery issues I now have a CEL displayed so not happy at all with a brand new vehicle
 

JeepCares

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@JeepCares Darlene I just sent a PM with my info and now besides my ESS Battery issues I now have a CEL displayed so not happy at all with a brand new vehicle
Thanks, @WranglerMan. To avoid any miscommunication, please continue working with Lydia in PMs.

Darlene
Jeep Social Care Specialist

 

Quadratec
 
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