Sunrider Driver Side Sag

lsmaverick

Well-Known Member
First Name
Luke
Joined
Jun 2, 2018
Messages
67
Reaction score
83
Location
New York
Vehicle(s)
2018 Jeep Wrangler JL Unlimited Sport S
We just bought the Twill Sunrider for our JL and love everything about it. However, the driver's side is noticeably less taut than the passenger side when the Sunrider is closed. Whereas the passenger side feels drum-like, the driver side has some sag that I can easily push up and down with my hand.

We double checked, and the Z clips appear to be properly secured. Is anyone else's Sunrider experiencing the same issue? If yes, did you manage to fix it?

20190315_232021.jpg
Advertisement

 
Last edited:

AlamedaJeep

Well-Known Member
First Name
Jim
Joined
Jun 30, 2018
Messages
411
Reaction score
411
Location
Alameda, CA
Vehicle(s)
2018 Jeep Wrangler JL Unlimited Sport S
We just bought the Twill Sunrider for our JL and love everything about it. However, the driver's side is noticeably less taut than the passenger side when the Sunrider is closed. Whereas the passenger side feels drum-like, the driver side has some sag that I can easily push up and down with my hand.

We double checked, and the Z clips appear to be properly secured. Is anyone else's Sunrider experiencing the same issue? If yes, did you manage to fix it?

20190315_232021.jpg
I had a similar issue. Email customer service at Bestop with a photo and they should take care of it.
 
OP
OP
lsmaverick

lsmaverick

Well-Known Member
First Name
Luke
Joined
Jun 2, 2018
Messages
67
Reaction score
83
Location
New York
Vehicle(s)
2018 Jeep Wrangler JL Unlimited Sport S
I had a similar issue. Email customer service at Bestop with a photo and they should take care of it.
Thanks for the suggestion! Just shot them an email.
 
OP
OP
lsmaverick

lsmaverick

Well-Known Member
First Name
Luke
Joined
Jun 2, 2018
Messages
67
Reaction score
83
Location
New York
Vehicle(s)
2018 Jeep Wrangler JL Unlimited Sport S
Just to update, Bestop Customer Service took care of the issue fully. Definitely one of the best customer service experiences I've ever had.
 

2008jk

Active Member
Joined
May 3, 2018
Messages
27
Reaction score
11
Location
Anoka,Mn
Vehicle(s)
2008 JKU
Without telling people what the fix was, this thread is worthless for people in the future and should be deleted!
 
OP
OP
lsmaverick

lsmaverick

Well-Known Member
First Name
Luke
Joined
Jun 2, 2018
Messages
67
Reaction score
83
Location
New York
Vehicle(s)
2018 Jeep Wrangler JL Unlimited Sport S
Without telling people what the fix was, this thread is worthless for people in the future and should be deleted!
I thought the implication was that they replaced it.... but if you need it spelled out, now you know.
 
Advertisement

Winjet
 
Advertisement
Top