Sun Visor Broken

JeepCares

Well-Known Member
Joined
Feb 1, 2018
Messages
4,617
Reaction score
2,277
Location
Auburn Hills, MI
Vehicle(s)
JL
@JeepCares

Mine did the same thing over the weekend. Driver side. Just crumbled without provocation. Normal use.
Hi Mark,
We recommend reaching out to your dealer if you have not already done so. Please let us know via PM if you need any assistance throughout your dealer visit.
Alex
JeepCares
Advertisement

 

Trail Punisher

New Member
Joined
Nov 11, 2019
Messages
3
Reaction score
0
Location
AZ
Vehicle(s)
2019 Rubicon
I just joined this forum due to this issue as it just happened to me as this last week on the passenger side. My Jeep is only 11 months old and made an appointment with the dealer to have them take a look at it. Does anyone know if the replacement parts are better than the original ones?
 

JO DYRT

Well-Known Member
First Name
Joe
Joined
Aug 11, 2019
Messages
261
Reaction score
558
Location
Orange County, CA
Website
www.clickonpc.com
Vehicle(s)
2018 Wrangler JLU Sahara
Occupation
IT Professional
Vehicle Showcase
1
The Visor design is horrible. My driver side broke within 3 months of ownership and I hardly use it. Mainly just fold them half way to remove top. I contacted dealer and in a week had the part in. It was replaced last weekend.

Now I did take it apart before taking it in, The design is a metal tube surrounded with plastic. At the very tip the metal stops and it is only plastic which creates the retainer to keep it snapped into the mount to swivel. This is the weak point and can guarantee this is what broke on everyone's. I asked the dealer if the one they replaced was a newer version. He said no, it would be part of a recall if it was fixed.

So @JeepCares how many of these need to fail for it to be some type of recall. I can just see on the news someone dies because they freak-out doing 80mph down the road as their visor falls knocks their cell phone out of their hand onto the floorboard and as they reach-down to find cell phone they loose control and crash.
 

JeepCares

Well-Known Member
Joined
Feb 1, 2018
Messages
4,617
Reaction score
2,277
Location
Auburn Hills, MI
Vehicle(s)
JL
I just joined this forum due to this issue as it just happened to me as this last week on the passenger side. My Jeep is only 11 months old and made an appointment with the dealer to have them take a look at it. Does anyone know if the replacement parts are better than the original ones?
Hello Trail Punisher,
We recommend reaching out to your dealer if you have not already done so. Please let us know via PM if you need any assistance throughout your dealer visit.
Laura
JeepCares
 

mpogca

Active Member
First Name
Mike
Joined
Sep 29, 2018
Messages
32
Reaction score
12
Location
Texas
Vehicle(s)
2019 Firecracker Red JLU RUBICON
Well add me to the list. My drivers side visor broke today. Just had my rear end replaced for diff lock. Still working on Assist/Uconnect that has never worked. Five times to shop for that and now waiting on parts again. Well here we go again. 2019 JLUR.
 

Dadgummit

Well-Known Member
First Name
Jon
Joined
Feb 1, 2019
Messages
58
Reaction score
82
Location
Anaheim, CA
Vehicle(s)
2018 Rubicon Unlimited -- 1966 Pontiac GTO Convertible
Add me to the list. Mine broke in exactly the same way this afternoon. Knowing my local jeep dealership they will make me take it in so they can inspect it for an entire day so they can order the part and make me give my vehicle up for another day so they can install it.
 

YNWA777

New Member
Joined
Dec 1, 2019
Messages
1
Reaction score
0
Location
Austin, TX
Vehicle(s)
JL 2.0
Add another broken visor to the list. I hope this is covered by warranty, less than 3 months off of the lot here. Ok too of that the radio resets every time I use the iPod cord and the rear defrost seems “burnt” if that makes any sense. :headbang:
 

Flyslinger2

Well-Known Member
First Name
Mark
Joined
Jun 27, 2019
Messages
123
Reaction score
158
Location
Ft. Wash, MD
Vehicle(s)
Wrangler Sahara
My dealer replaced mine under warranty. He should me on the invoice that the current part number is 6 iterations beyond the original! Guess subsequent designs weren't cutting it either. I hope my version is good.
 

JeepCares

Well-Known Member
Joined
Feb 1, 2018
Messages
4,617
Reaction score
2,277
Location
Auburn Hills, MI
Vehicle(s)
JL
Add me to the list. Mine broke in exactly the same way this afternoon. Knowing my local jeep dealership they will make me take it in so they can inspect it for an entire day so they can order the part and make me give my vehicle up for another day so they can install it.
Add another broken visor to the list. I hope this is covered by warranty, less than 3 months off of the lot here. Ok too of that the radio resets every time I use the iPod cord and the rear defrost seems “burnt” if that makes any sense. :headbang:
Hello,
We're sorry to hear that you have both experienced this. As mentioned to your fellow forum members, if you need any assistance while working with your dealers, please feel free to PM us.
Alex
JeepCares
 

km5yq

New Member
First Name
David
Joined
Dec 1, 2019
Messages
2
Reaction score
0
Location
Farmers Branch, TX
Vehicle(s)
2018 Wrangler Sport S Unlimited
My Passenger Side sun visor broke over the weekend. Both dealers I spoke to want me to come in first, then order the parts, then come back...
 
Last edited:

n8s12981

Member
First Name
Nate
Joined
Jan 3, 2019
Messages
10
Reaction score
2
Location
SoCal
Vehicle(s)
2018 JLU Rubicon
My driver side broke about a month ago. Today the passenger side broke... Have these things been recalled yet???
 

JeepCares

Well-Known Member
Joined
Feb 1, 2018
Messages
4,617
Reaction score
2,277
Location
Auburn Hills, MI
Vehicle(s)
JL
My Passenger Side sun visor broke over the weekend. Both dealers I spoke to want me to come in first, then order the parts, then come back...
Hello km5yg,
Please keep us updated throughout this process. If we can be of any assistance, feel free to send us a private message. We'd be glad to help.
Laura
JeepCares
 

Bryce031

Member
First Name
Bryce
Joined
Dec 3, 2019
Messages
11
Reaction score
2
Location
Mullica Hill, NJ
Vehicle(s)
2018 Jeep Wrangler Unlimitrd Sahara
Hi JB4818,
We're truly sorry to hear about this. Keep us updated on your dealer visit and If you are interested and need any additional assistance throughout the process, feel free to private message us!
Laura
Jeep Social Care Specialist
Funny how JeepCares picks and chooses which issues they cho
Hello km5yg,
Please keep us updated throughout this process. If we can be of any assistance, feel free to send us a private message. We'd be glad to help.
Laura
JeepCares

I find it interesting how quickly you reply to certain posts, but mine has been ignored! This is becoming a true testament to Jeep's willingness to stand behind their product! Unbelievable.
 
Advertisement

Gibson Leatherworks
 
Advertisement
Top