Sun Visor Broken

Lgkaos

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Freaking incredible…bought this vehicle a little over a year ago and my passenger-side sun visor just falls right out. FCA quality at it’s finest.
How long (mileage) until the dealerships manage to weasel out of fixing it under warranty?

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News2me

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Mine just broke yesterday! Same issue as everyone else. Only 28,000miles! Goes in tomorrow for the dealer to look at it. It better be under warranty! I've had 2 brand new JK's and my current JL.. This will be the first thing that has gone wrong with any of them.
 

Rhinebeck01

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Mine just broke yesterday! Same issue as everyone else. Only 28,000miles! Goes in tomorrow for the dealer to look at it. It better be under warranty! I've had 2 brand new JK's and my current JL.. This will be the first thing that has gone wrong with any of them.
@News2me

If under 3 yrs and 36,000 mi. it is under warranty. After that .... the next time it breaks it's on your dime.
 

Cnynctry

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The dealer has ordered the new visor. The entire visor. Aparently it only comes as a whole unit. Now I have to look up how to clear the garage door opener.
Mine was replaced by the dealer free. I've only had the truck for 2 years 10,000 miles. After talking with the advisor he was surprised it came so quickly. Admitted alot have broken. Not sure if they are doing much to fix the defective part. At least I got a free car wash.
 

Gibbs81

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So nice to see others (unfortunately) having the same issues as me. Took my 2018 Jeep JL in for service because both my sun visors fell out of the roof at different times within a month. Service dept arrogantly said that’s not a defect, but rather audaciously blamed me for being too aggressive with them. How you can be too aggressive with a visor is beyond me, they go down and up very easily. Both are now taped to the roof. Will be contacting higher ups to see if they can fix the issues. They also blamed my dash cam wire which runs through the visor as a culprit as well. Smh
 

Bilymac

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Same here with my 2019. Just had it at the dealer also.
 

SML71

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What a horrible design by Jeep. Here is my fix. Seems to be holding up.

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AlgUSF

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Wow! Aftermarket anybody? Seems like a company could make a killing selling better engineered sunvisors for the out of warranty folk.
 

oceanblue2019

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It's a easy fix, search on here. $5 of parts and about an hour of your time and both are fixed and likely never fail again.

You do realize that Jeep is owned by FCA and the F is FIAT which is well know to mean "Fix it AGAIN Tony....." so these sorts of issues should not be shocking.
 

Windshieldfarmer

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It's a easy fix, search on here. $5 of parts and about an hour of your time and both are fixed and likely never fail again.

You do realize that Jeep is owned by FCA and the F is FIAT which is well know to mean "Fix it AGAIN Tony....." so these sorts of issues should not be shocking.
Not shocking if it were priced like a Ford Fiesta…far less acceptable when these things are priced like entry level luxury drives. At least the fix is cheap…
 

oceanblue2019

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Not shocking if it were priced like a Ford Fiesta…far less acceptable when these things are priced like entry level luxury drives. At least the fix is cheap…
I love it when Audi drivers buy a Jeep......
 

GFN

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My wife was driving the Jeep the other day and the sun visor broke while she was driving. Since she drives South in the morning and North in the afternoon, she usually has it out across the side window. While she was driving the visor suddenly fell and would not stay up. I took off the screws that hold it and found that the plastic piece that goes around the metal had broken right at the mount, so now it will not stay in the mount. The visor is currently hanging by the wire on that side if the other side is not clipped and you can't use it at all.

Have an appointment at the dealer this weekend for them to fix/replace under warranty. Currently just under 1 year of ownership and about 17K miles. Will update with resolution from dealer. Just wanted to share if any one else has this issue.

I know this image is not great, but I had enough light to see the issue and did not want to move the Jeep outside for a picture.

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moosey3000

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This same thing happened to my 2019 JL. My local dealer said it was not covered under warranty since I was over mileage at 39000! Then they proceeded to tell me that it is a very common problem, and that I should call Mopar to see if they will give me a good faith repair. After contacting them they decided that they would not be fixing this under good faith and that I would have to pay out of pocket to get this fixed. I really expected them to come through with this and was very disappointed that they chose not to help.
 

Rhinebeck01

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This same thing happened to my 2019 JL. My local dealer said it was not covered under warranty since I was over mileage at 39000! Then they proceeded to tell me that it is a very common problem, and that I should call Mopar to see if they will give me a good faith repair. After contacting them they decided that they would not be fixing this under good faith and that I would have to pay out of pocket to get this fixed. I really expected them to come through with this and was very disappointed that they chose not to help.
@moosey3000

I would have expected Dealer/FCA would not repair for you under warranty.... your warranty ended at 36,000 mi. for that type of fix.

You can easily fix yourself for less then say $6.00 and an hours time.
 
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