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We were traveling with a Land Rover who bailed us out, although most of our personal belongings had to stay with the jeep. Miraculously, we had service at the exact spot of the breakdown but not service anywhere else. I did have a Garman in reach that I used to communicate with my brother back in Pennsylvania who spent time coordinating with Chrysler and all of the off-road recovery companies. It was my brother who was able to get an escalation to a manager at Chrysler who understood the gravity of the situation and understood the specialization required. My brother contacted Matt and Rory and gave them a heads up that Chrysler might be calling. He kept in touch with me on the inreach. We wrenched on the jeep for quite a while before abandoning ship, we tried every trick in the book to get her started. The issue was that the starter would not stop starting. I thought the whole thing might burn to the ground so we started pulling wires and fuses and relays, and almost nothing would stop the starter from engaging and then finally we pulled a fuse that shut down both the starter and the engine and then it never restarted because the starter was fried at that point.