Engine Guy
Well-Known Member
- First Name
- Chip
- Joined
- Oct 15, 2019
- Threads
- 25
- Messages
- 171
- Reaction score
- 139
- Location
- Atlanta, GA
- Vehicle(s)
- 2019 JLUR
- Occupation
- Engineer
- Thread starter
- #151
I finally got mine done!
Dealer Name: Palmer CDJR
City, State: Roswell, GA
Date Taken In (for evaluation, not specifically to do the work): 08/12/2020
Date Completed: 09/17/2020
Did you buy your Jeep from this dealer: No
Your Jeep has suspension/tire modifications: No
Dealer disputed the TSB (didn’t want to do or said did not apply, etc.): No
How likely is it you would recommend this dealer’s service department to a friend/colleague? 0 to 10 score - 8
I scored this way for two reasons: it took way too long to get the parts (they told me I was the second in line) and the steering was out of alignment after the work was done, which required a return trip. Generally they are good, but they missed the mark for a score of 9 or 10.
Dealer Name: Palmer CDJR
City, State: Roswell, GA
Date Taken In (for evaluation, not specifically to do the work): 08/12/2020
Date Completed: 09/17/2020
Did you buy your Jeep from this dealer: No
Your Jeep has suspension/tire modifications: No
Dealer disputed the TSB (didn’t want to do or said did not apply, etc.): No
How likely is it you would recommend this dealer’s service department to a friend/colleague? 0 to 10 score - 8
I scored this way for two reasons: it took way too long to get the parts (they told me I was the second in line) and the steering was out of alignment after the work was done, which required a return trip. Generally they are good, but they missed the mark for a score of 9 or 10.
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