Steering damper, steering box, and track bars.

[Crisis]

I ordered my dream Jeep in June last year. I picked it up on August 26 2018. On October 10th brought it to the dealership cuz it has death wobble. They put new track bars and checked the whole front axle. Then it sat there for 35 days waiting to be fixed. they took a steering damper off a Jeep in the lot cuz the parts were on back Order for a few months. On November 15th I got it back and 3000 miles death wobble again. It sat for 32 days this time and they put a falcon 2.2 damper in. 6000 miles death wobble again. They put another falcon 2.2 damper on and it lasted about 6000 miles again. August 8 2019 drop off at dealership for death wobble this time a steering box which seemed to help the death wobble, but caused it to wander all over the road. So let’s put another steering damper back to the mopar damper and now it has death wobble again. It’s been sitting at the dealership for almost 3 months this time. They list it as unsafe to drive. I’m paying $808 a month plus insurance cost to drive my old car. Hopefully Jeep will do the right thing. I really want to be a Jeep fan but if I have to get an attorney I’ll never be able to buy a Jeep again.

Sponsored

 

[Chipe]

You don't need an attorney, you've met the requirements for the Lemon Law. Go have a heart to heart with your dealer. Be nice but firm.

 

[Crisis]

You don't need an attorney, you've met the requirements for the Lemon Law. Go have a heart to heart with your dealer. Be nice but firm.

I have but Jeep won’t work with me jeep wants to put another steering damper in.

 

[Chipe]

Have you gotten @JeepCares involved or a District Manager/Customer Rep? Have you talked to the General Manager and the owner? Do those steps before considering an attorney.

 

[Crisis]

Have you gotten @JeepCares involved or a District Manager/Customer Rep? Have you talked to the General Manager and the owner? Do those steps before considering an attorney.

I have done as much as I possibly can I have to wait until next week to see what the next step is going to be. Jeep kicked it out of litagation last week and want to try to fix it again. But they only change the steering damper. That’s all I hear and it hasn’t worked so far. I guess I’m hope this will get some attention by posting about my experience so far.

 

[miranda_majo]

https://www.njconsumeraffairs.gov/News/Brochures/Lemon-Law-Road-to-Relief-Brochure.pdf

 

[RagTopDeluxe]

“Kicked it out of litigation?” What does that mean?

Did you file here?

https://portal.ncdsusa.org/portals/claims.nsf/new_claim.xsp

Info: https://www.ncdsusa.org/documents/CDSP FCA US LLC Brochures.pdf

I don’t understand how FCA works. Some get a buyback easily, and others (like me) go through months of dealing with dealers and two levels of FCA customer service.

Sponsored