Steering damper recall notice today on my Jeep

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Bob and Barb
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37A4BD8A-C738-4B9D-8006-8193525869E5.jpeg
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Hmm not sure I see a bulge up or down...? Snapped some quick pics. Have to look again later.

It’s up, and arrow pointing to back of vehicle.

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It's on upside down. It truly does make a difference in how it functions.





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ThaThrill

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Prior to this recall I only had one steering issue. The steering would lock up as if the car needed power steering fluid when driving 40-60mph. Almost got into an accident when this occurred. Took it to the dealership and they reprogrammed something which did fix the issue. I havnet really noticed any other issues so I ignored the notices until the dealership called me directly and asked to service it. Had service done wednesday which took about an hour. I have noticed steering is a little bit tighter but other than that things are normal. However I have noticed a strange stuttering on the highway when decelerating/maintaining traffic speed. Might have to head back to the dealership...
 

JeepCares

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Prior to this recall I only had one steering issue. The steering would lock up as if the car needed power steering fluid when driving 40-60mph. Almost got into an accident when this occurred. Took it to the dealership and they reprogrammed something which did fix the issue. I havnet really noticed any other issues so I ignored the notices until the dealership called me directly and asked to service it. Had service done wednesday which took about an hour. I have noticed steering is a little bit tighter but other than that things are normal. However I have noticed a strange stuttering on the highway when decelerating/maintaining traffic speed. Might have to head back to the dealership...
If you do end up going back to the dealer, we are happy to connect you with a case manager to ensure everything gets handled. Feel free to send us a private message if you would like to discuss further.

Kaitlin
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RockyMtJL

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Looked at mine and sure enough it’s also upside down. I don’t understand how this simple install is getting screwed up as much as it is.
 

GeeBee

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Looked at mine and sure enough it’s also upside down. I don’t understand how this simple install is getting screwed up as much as it is.
The V41 Upside Down Club poll is suggesting that 40% of installs were bad. Check your new dampers folks!
 

JeepCares

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Looked at mine and sure enough it’s also upside down. I don’t understand how this simple install is getting screwed up as much as it is.
So sorry to read about this! We would be happy to escalate a case for you to a case manager. Please send us a private message with your VIN and the dealer you worked with so we can assist further.

Kaitlin
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RockyMtJL

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I spoke with the dealer today about it and it sounds like they are going to fix it. I don't know if i need to escalate at this point. Thank you

So sorry to read about this! We would be happy to escalate a case for you to a case manager. Please send us a private message with your VIN and the dealer you worked with so we can assist further.

Kaitlin
Jeep Cares
 

2mnycars

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This thread is interesting and important.
Thanks!
 

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