If you do end up going back to the dealer, we are happy to connect you with a case manager to ensure everything gets handled. Feel free to send us a private message if you would like to discuss further.Prior to this recall I only had one steering issue. The steering would lock up as if the car needed power steering fluid when driving 40-60mph. Almost got into an accident when this occurred. Took it to the dealership and they reprogrammed something which did fix the issue. I havnet really noticed any other issues so I ignored the notices until the dealership called me directly and asked to service it. Had service done wednesday which took about an hour. I have noticed steering is a little bit tighter but other than that things are normal. However I have noticed a strange stuttering on the highway when decelerating/maintaining traffic speed. Might have to head back to the dealership...
So sorry to read about this! We would be happy to escalate a case for you to a case manager. Please send us a private message with your VIN and the dealer you worked with so we can assist further.Looked at mine and sure enough it’s also upside down. I don’t understand how this simple install is getting screwed up as much as it is.
So sorry to read about this! We would be happy to escalate a case for you to a case manager. Please send us a private message with your VIN and the dealer you worked with so we can assist further.