ERMAGERD. That's a standard style of language among most warranties. "Warranty covers factory defect, not excessive wear and tear." I'm not saying the actual warranty states that the top down is misuse. It's common legalese. Comprehension levels are at an all-time low these days, seriously.Now you're stating that the warranty actually states that leaving the top down most of the time is misuse and/or abuse? Show me.
I can see how that might have sounded that way, reading it back to myself. All good though, couldn't agree with you more on all points!You really are that guy! In post 31 you commented that the warranty calls out leaving the top down as misuse. Perhaps comprehension isn't the problem?
Either way, let it rest. There is nothing wrong with putting a damn convertible top down. That's what it is intended for.
Good to see you came around to the innocent purchaser's side . When I read your post I was astonished and thought you might be a dealer's lawyer .I can see how that might have sounded that way, reading it back to myself. All good though, couldn't agree with you more on all points!
Your position is solid . Obviously the soft top and possibly the frame are defective under the warranty . ( Unless you dragged both across a coral reef , behind a seaplane .) Hopefully you contacted ( [email protected] ) to get his assistance .Yes, jeepcares has my VIN number and more info. BUT said they usually side with dealership. Guess I'll wait for another response.
Good thing you went to the second dealership , which appears to agree with you .The second dealership was very helpful and knowledgeable. They can not believe the condition. They stood by me and tested it with and without safety straps. They have said, it is clearly a problem with either the bars alignment or the soft top was defective shape. They said even without it causing holes the inseam is apprantly ripping because of the shape goes into with the bars. They are helping me get another order and will explain to chrysler it was nothing with straps and even with straps the top still has movement and problem will still exist.
I'll keep posting updates.