Soft top broke on me.....

  1. DominionsCowboy

    First Name:
    Josh
    Vehicle(s):
    18 Sting Grey JLU Sport
    Joined:
    Oct 30, 2018
    Location:
    Dallas TX
    Posts:
    22
    Liked:
    27
    Garage Profiles:
    1
    I have a regular manual soft top on my Sport and was putting it down yesterday and about halfway down it seized up on me leaving it where it wouldn't go up or down anymore. Luckily my dealership is only about 10 miles away so I threw back the front half into the sunrider position and limped it over there hoping it wouldn't magically open up on the highway like a parachute. The couple different service writers who came out hadn't seen it happen before. So looks like I get a fairly new issue to be a guinea pig on.... YAY! The first pic is how I arrived at the dealer, second it the good bar still in perfect condition and the 3rd pic is the bar on the side that seized up on me. Im assuming something in the little gear box there on the cage seized causing the whole issue but I'm not sure.

    broke jeep1.JPG

    broke jeep3.JPG

    broke jeep2.JPG
     
  2. JeepCares

    JeepCares Well-Known Member

    Vehicle(s):
    JL
    Joined:
    Feb 1, 2018
    Location:
    Auburn Hills, MI
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    Hi DominionsCowboy,
    We're truly sorry that you have experienced this. Please send us a private message at your earliest convenience so we can have this documented and looked into further.
    Thank you,
    Lydia
    Jeep Social Care Specialist
     
  3. OP
    OP
    DominionsCowboy

    First Name:
    Josh
    Vehicle(s):
    18 Sting Grey JLU Sport
    Joined:
    Oct 30, 2018
    Location:
    Dallas TX
    Posts:
    22
    Liked:
    27
    Garage Profiles:
    1
    Dealership called and they are getting a new rod to replace the bent one and a new driver side top cable going from the handle to the gear box. I guess there was an issue with the cable not unlocking the gearbox correctly. They did a great job getting on it much quicker than expected. I guess they're wanting to get any new problem figured out as much as anyone with it being a relatively new model.
     
    seanjonesSUPERTRAMP likes this.
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