TheMachine
Member
How do you find these off road pages on the 8” screen?The off road pages show all the screens that you can cycle through on the cluster screen all on the same screen on the 8.4 (We'll in theory anyway)
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How do you find these off road pages on the 8” screen?The off road pages show all the screens that you can cycle through on the cluster screen all on the same screen on the 8.4 (We'll in theory anyway)
I’ve had my JL for a month now. Today the Uconnect system suddenly stopped working. It will play music, but the screen is completely unresponsive. When you touch on it anywhere, it will beep, but nothing will happen. You can’t switch apps, stations, favorites.....nothing. It just beeps and sits there. I’ve cycled through a number of engine on/off cycles hoping it would clear it, but no luck. Guess I’ll take it to the dealer Monday. I did have the blue screen glitch with the backup camera once, but that is the only other issue until now.So what's the scoop? Have the Uconnect issues been resolved yet?
Maybe turn it off, pull the associated fuse(s), let it sit 5 minutes, reinstall fuses and power up? It may be there's a subsystem in the electronics that stays alive even when everything is powered down.I’ve had my JL for a month now. Today the Uconnect system suddenly stopped working. It will play music, but the screen is completely unresponsive. When you touch on it anywhere, it will beep, but nothing will happen. You can’t switch apps, stations, favorites.....nothing. It just beeps and sits there. I’ve cycled through a number of engine on/off cycles hoping it would clear it, but no luck. Guess I’ll take it to the dealer Monday. I did have the blue screen glitch with the backup camera once, but that is the only other issue until now.
@JeepCares So, I got back in the Rubi this evening and everything works perfectly fine. Like nothing was ever wrong. I read somewhere on the forum that there was an issue with the system shutting down if it exceeded temperature highs and lows because the system misread the real temp and went into a safety mode. I wonder if that is what happened here. This was the first time I had the top all the way off and the Jeep was in the driveway in the sun for maybe an hour in direct sunlight. I’m in Houston and it was in the 70s...but we get a whole lot hotter then this and I can’t imagine the system would overheat with what it was exposed to today.I’ve had my JL for a month now. Today the Uconnect system suddenly stopped working. It will play music, but the screen is completely unresponsive. When you touch on it anywhere, it will beep, but nothing will happen. You can’t switch apps, stations, favorites.....nothing. It just beeps and sits there. I’ve cycled through a number of engine on/off cycles hoping it would clear it, but no luck. Guess I’ll take it to the dealer Monday. I did have the blue screen glitch with the backup camera once, but that is the only other issue until now.
@JeepCares And just to be specific, the unit was unresponsive except for the “buttons” along the left side. It was locked in radio, so I could select the 1st programmed station as well as the first App shortcut (which happened to be the radio) as well as the back button if I used the dials to manually change the station. So it was as if only the farthest left edge of the unit was functioning. Touching it anywhere else had no response.So, I got back in the Rubi this evening and everything works perfectly fine. Like nothing was ever wrong. I read somewhere on the forum that there was an issue with the system shutting down if it exceeded temperature highs and lows because the system misread the real temp and went into a safety mode. I wonder if that is what happened here. This was the first time I had the top all the way off and the Jeep was in the driveway in the sun for maybe an hour in direct sunlight. I’m in Houston and it was in the 70s...but we get a whole lot hotter then this and I can’t imagine the system would overheat with what it was exposed to today.
This is frustrating. I recorded repro videos of this happening today; maybe just to prove to others that I'm not crazy.@Truluc77, thanks for posting this. I've got an 8.4 uconnect with weird intermittent issues. The other day I took a 3 hour drive with an unresponsive screen. The radio still worked because of the controls on the steering wheel, but the touch screen was completely unresponsive.
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@JeepCares, got any advice for me?
Have been having the same issues since 3rd week of June. Picked up vehicle on June 1, so got a couple trouble free weeks. Was told multiple times to expect an update. Got 1 update, which gave me Offroad pages back in September, but never fixed the freezing, blue screen, or flat out black, non-working screen.This is frustrating. I recorded repro videos of this happening today; maybe just to prove to others that I'm not crazy.
If anybody has advice or a work around, let me know.
Here is the unresponsive touch screen:
https://photos.app.goo.gl/uGPi8Z1Q5wuyrjZU8
And here, even better, is the screen being completely off. No radio. No back up camera. Nothing.
https://photos.app.goo.gl/NdjxZDtxj2cWJ4re7
It splashed the Jeep Logo about 5 minutes into the drive. Loose connection? Now that I have the two videos, I'll take it into a dealership and have them look at it.