wibornz
Well-Known Member
- First Name
- Ted
- Joined
- Aug 3, 2018
- Threads
- 160
- Messages
- 10,028
- Reaction score
- 50,826
- Location
- lansing, Mi.
- Website
- www.instagram.com
- Vehicle(s)
- JL Unlimited Rubicon
- Occupation
- Retired from Corrections....I have stories.
- Thread starter
- #751
So some mile data so far.
January 4024
February 2065
March 4220
April 4372
May...so far 1098
15779 total miles as of today. Started with a fresh oil change and have changed three times. Changed the air filter before we left and about 5,000 miles ago and two cabin filters. We have rotated the tires before we left and twice since we left.
I had Goodyear do an alignment before we left. They did not tighten up the tie rod nut and it caused some death wobble. Then I rounded out the Allen key in the top of the tie rod making it hard to torque it to the required 125 ft pounds. I set the impact gun to 100 ft pounds and then put an additional half turn on it. My death wobble is gone.
So a big shout out to Steer Smarts. I call them and tell them what I did. They gave me a discount and two day shipped it to me at the post office. FedEx refused to deliver it and sent it back. Steer Smart then next day aired it to the post office the Fed Ex refused to deliver it again. Come to find out, Fed Ex will drop packages off and pick packages up at the post office but will not drop off a package if the post office is the final delivery point.
So Steer Smarts gets the second one back and calls me and tell me what’s going on as I am waiting at the post office each time. Then Steer Smarts take the tie rod end to Post Office and ships it priority mail. I got it today. Steer Smarrs communication and customer service was great as they worked through the shipping mess to ship it to me. Mind you I did not need it, I just like my stuff to be right. In a world of poor customer service from Jeep aftermarket companies, Steer Smarts stands out as an excellent company.
Mind you, I am not pushing a product. I am just saying they are super easy to deal with and you get a person on the phone when you call them. Then they bend over backwards to help resolve problem I was having.
One more company I would like to highlight. Jackery. We use the Jackery 1000 and their 100 watt solar panels just about daily. One of the panels stopped working. I contacted Jackery and they were like no problem, email a video showing that the solar panel is not putting out power and a copy of the panel serial number. So did that and they are shipping me a new panel. Zero fuse. All done via email and super easy process.
Not trying to sell you guys anything, just giving you my experience with Steer Smarts and Jackery. Both companies could give lessons to other Jeep vendors on how to treat people.
January 4024
February 2065
March 4220
April 4372
May...so far 1098
15779 total miles as of today. Started with a fresh oil change and have changed three times. Changed the air filter before we left and about 5,000 miles ago and two cabin filters. We have rotated the tires before we left and twice since we left.
I had Goodyear do an alignment before we left. They did not tighten up the tie rod nut and it caused some death wobble. Then I rounded out the Allen key in the top of the tie rod making it hard to torque it to the required 125 ft pounds. I set the impact gun to 100 ft pounds and then put an additional half turn on it. My death wobble is gone.
So a big shout out to Steer Smarts. I call them and tell them what I did. They gave me a discount and two day shipped it to me at the post office. FedEx refused to deliver it and sent it back. Steer Smart then next day aired it to the post office the Fed Ex refused to deliver it again. Come to find out, Fed Ex will drop packages off and pick packages up at the post office but will not drop off a package if the post office is the final delivery point.
So Steer Smarts gets the second one back and calls me and tell me what’s going on as I am waiting at the post office each time. Then Steer Smarts take the tie rod end to Post Office and ships it priority mail. I got it today. Steer Smarrs communication and customer service was great as they worked through the shipping mess to ship it to me. Mind you I did not need it, I just like my stuff to be right. In a world of poor customer service from Jeep aftermarket companies, Steer Smarts stands out as an excellent company.
Mind you, I am not pushing a product. I am just saying they are super easy to deal with and you get a person on the phone when you call them. Then they bend over backwards to help resolve problem I was having.
One more company I would like to highlight. Jackery. We use the Jackery 1000 and their 100 watt solar panels just about daily. One of the panels stopped working. I contacted Jackery and they were like no problem, email a video showing that the solar panel is not putting out power and a copy of the panel serial number. So did that and they are shipping me a new panel. Zero fuse. All done via email and super easy process.
Not trying to sell you guys anything, just giving you my experience with Steer Smarts and Jackery. Both companies could give lessons to other Jeep vendors on how to treat people.
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