MikeA
Member
- Thread starter
- #1
Hey everyone,
I wanted to see if anyone on this forum had any experience with this issue, or advice on how to proceed.
So about 2 months ago I took my basically brand new 2019 Jeep Rubicon camping. We didn’t do any crazy off-roading or anything. I took my kids through a dirt trail to our camping spot.
A few weeks later I’m driving down the freeway and I start getting warning lights. I pull over and the car dies, when I try to restart it starts smoking.
At the dealer, I’m told that mud was in the engine cylinders, and that I would have to pay for everything out of pocket because I “went off-roading, which is not covered by warranty”. I explained that I barely drove on a dirt road, and a vehicle DESIGNED AND ADVERTISED for rough off-roading shouldn’t be breaking down from that. Hell a Honda CRV could have driven there.
Now a few weeks after that, I’m told that the issue is pebbles that messed up the belt. The dealer keeps changing the story on what caused the issue, and refuses to do the repair. I’ve had issues with this vehicle before, it’s brand new and in less than 6 months the AC was broken, and the center console fell apart.
I purchased my first Jeep Rubicon because of its reputation for durability, and I’ve had nothing but problems. I’m skeptical of the reasons they give me, as those reasons keep changing and make no sense because I didn’t do anything hardcore with the car.
If you have any advice on how to proceed, Please let me know.
I wanted to see if anyone on this forum had any experience with this issue, or advice on how to proceed.
So about 2 months ago I took my basically brand new 2019 Jeep Rubicon camping. We didn’t do any crazy off-roading or anything. I took my kids through a dirt trail to our camping spot.
A few weeks later I’m driving down the freeway and I start getting warning lights. I pull over and the car dies, when I try to restart it starts smoking.
At the dealer, I’m told that mud was in the engine cylinders, and that I would have to pay for everything out of pocket because I “went off-roading, which is not covered by warranty”. I explained that I barely drove on a dirt road, and a vehicle DESIGNED AND ADVERTISED for rough off-roading shouldn’t be breaking down from that. Hell a Honda CRV could have driven there.
Now a few weeks after that, I’m told that the issue is pebbles that messed up the belt. The dealer keeps changing the story on what caused the issue, and refuses to do the repair. I’ve had issues with this vehicle before, it’s brand new and in less than 6 months the AC was broken, and the center console fell apart.
I purchased my first Jeep Rubicon because of its reputation for durability, and I’ve had nothing but problems. I’m skeptical of the reasons they give me, as those reasons keep changing and make no sense because I didn’t do anything hardcore with the car.
If you have any advice on how to proceed, Please let me know.
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