ekohn00
Well-Known Member
- Thread starter
- #1
There seems to be a common problem where you don't get any sound from the speakers. This is instantly resolved by hitting AM.
There's a couple of threads on this. On one of the threads Jeep Cares mentioned that if you have the problem to reach out so they can collect data. I did. I received the below email back.
I was wondering if there's any value to ME by bringing my jeep in so someone can say yep...can't reproduce. But at least its an "official inspection"
thoughts?
thanks.
Thank you for reaching out. We've been collecting VINs and sending them to the appropriate parties. Right now, we don't have any new development but I have added your VIN to the list. Are you thinking of working with the dealer to get this officially inspected? I can escalate a case on your behalf so that a case specialist can coordinate with the dealer and get you a loaner while the diagnosis is taking place. Please let me know your thoughts towards this.
There's a couple of threads on this. On one of the threads Jeep Cares mentioned that if you have the problem to reach out so they can collect data. I did. I received the below email back.
I was wondering if there's any value to ME by bringing my jeep in so someone can say yep...can't reproduce. But at least its an "official inspection"
thoughts?
thanks.
Thank you for reaching out. We've been collecting VINs and sending them to the appropriate parties. Right now, we don't have any new development but I have added your VIN to the list. Are you thinking of working with the dealer to get this officially inspected? I can escalate a case on your behalf so that a case specialist can coordinate with the dealer and get you a loaner while the diagnosis is taking place. Please let me know your thoughts towards this.
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