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I just installed mine and the bottom gasket on the rear window is falling off?? Is this why they sent you another one?My Trektop does not flap. They did send me an extra seal for the bottom of the rear window but it wasn't due to flapping. I did take extra time during install to make sure everything was lined up perfectly and the fabric was tight.
Also, you do not need to completely disassemble it to remove it for winter. Take out the 12 large torx bolts and the entire thing lifts off.
IMO, both tops are good. They are just different.
Hey all, I just wanted to post an update. I have been trying since January to get my Trektop working as advertised, and all to no avail. The problem with the flapping and clanking have only gotten worse as the weather has warmed (I'm assuming warmer weather gives more slack to the fabric). A while back, I received help from @BestopTeam, and we tried several things that didn't work (replacing windows, adding the tailgate gasket to the rear window). I really, really wanted this thing to work, but I can't even get in touch with Bestop at this point. I've submitted another ticket two weeks ago that is still unanswered, and I've left two messages over the phone, but my calls have yet to be returned. It got to the point to where, six months later, if I don't have anyone to help troubleshoot my issues, I'd rather just return the thing. I even messaged that I'd accept store credit, but again, no reply. Unfortunately, because I've been unable to get in touch with Bestop, I'm going to have to dispute this with my credit card company, which I'm really not looking forward to doing.
I know a lot of users are having a flawless experience, and I honestly wish that was me. I'm not one of those people that's impossible to please. I'm not trying to bash a company, but figured I'd offer my experience for anyone on the fence about this. If anyone has any specific questions about the product, my problems, or the process, please feel free to post them here or message me privately. Good luck out there!
What was the specific issue you were having? What part fixed it?If you are having problems with your Trektop just be patient. Bestop WILL fix them! I just received the replacement parts and everything is the way it should be. No flapping and the replacement part for the rear bar fits perfectly.