Shipping damage - fox ATS stabilizer - overreacting??

Mojito St Pete

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So I just received my Fox ATS stabilizer and the bracket is free floating in the box. Also the stabilizer box just had a shipping label stuck to it. Am I overreacting thinking the damage in the pics is worth being pissed over? Nice little chunk missing. It's a 400 dollar stabilizer....

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Jlmoe

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So I just received my Fox ATS stabilizer and the bracket is free floating in the box. Also the stabilizer box just had a shipping label stuck to it. Am I overreacting thinking the damage in the pics is worth being pissed over? Nice little chunk missing. It's a 400 dollar stabilizer....

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Well no, you paid 400 dollars for something new and not beat up

That would drive me nuts
 

cOtter

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Ask yourself this. Did they ask you if you wanted to buy a discounted package because of some damage? My guess is no they did not ask you that. So as much as it may aggravate you I would say return it. Heck.... even be forward and ask for a discount for your trouble. Asking is free!!!! Taking junk should not be your goal.
 

fat_head

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Contact the company and let them know. They might give you a discount. As for the damage? It goes under your Jeep. It's going to get nicked all the time.

Unless you are strictly a cars and coffee kinda Jeep guy.
 

Steveo

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So I just received my Fox ATS stabilizer and the bracket is free floating in the box. Also the stabilizer box just had a shipping label stuck to it. Am I overreacting thinking the damage in the pics is worth being pissed over? Nice little chunk missing. It's a 400 dollar stabilizer....

20190809_191520.jpg


20190809_191516.jpg
I'd be annoyed by that, too, and my OCD would go in to high gear. But ask yourself...

Does it affect the functionality?
Will I ever look up under the vehicle at my steering stabilizer?

If the answer is Yes to either question, return it. Bottom line is, it'll probably take worse damage during froading.

I agree with the others, I think a discount of some kind is in order.
 

melendez69

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You received a damaged product. From whom did you order? A reputable retailer will replace it.
It's purely cosmetic, but you paid for it.

Send that motherf*cker back. I received the same stabilizer from @Quadratec a week ago, securely packaged.
 

digitalbliss

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Based solely on the principal of having a new condition item delivered to you when you buy new, then yeah, I'd want a replacement. Based on the real world idea of knowing that a Jeep stabilizer is going under the Jeep, full open to the road, rocks, and dirt all those possible hazards, then no, I'm not sure it even matters.
 
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Mojito St Pete

Mojito St Pete

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This is exactly the thought that I had.
 

Arterius2

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Principle is simple.
Regardless of where this thing is being used, you paid new price for a new item, you should expect it to be in new condition when delivered to you.
Otherwise I would have just bought 2nd hand for 2nd hand prices.
 
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