Service Dept. Recommendations near Portland?

[chacomaya]

Our new (fewer than 600 miles) JLU Rubicon went out for its first semi-serious offroad venture today, and we got a "Swaybar!" warning light near the end. Apparently the swaybar disconnect feature stopped working. Drove it to a dealer on the way home, where they plugged it in and found a host of error codes. So...I was hoping for a recommendation for which dealer in the Portland area is best. I'd take it to the place we bought it in a heartbeat, but that's over 100 miles away in Newport. Thanks!

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[JeepCares]

Our new (fewer than 600 miles) JLU Rubicon went out for its first semi-serious offroad venture today, and we got a "Swaybar!" warning light near the end. Apparently the swaybar disconnect feature stopped working. Drove it to a dealer on the way home, where they plugged it in and found a host of error codes. So...I was hoping for a recommendation for which dealer in the Portland area is best. I'd take it to the place we bought it in a heartbeat, but that's over 100 miles away in Newport. Thanks!

Hi chacomaya,
Congrats on your new Jeep! We understand why this would be concerning. If you would like to find a different dealer, you can follow this link: https://www.jeep.com/find-dealer.html to find Jeep dealerships in your area. If you see any dealerships that have received a Customer First award this means that this dealer has achieved the highest level of customer experience recognition in five core areas: people, facility, processes, customer metrics and training certification. Please feel free to send us a private message if you would like any additional assistance!
Lydia
Jeep Social Care Specialist

 

[mrbufton]

Chacomaya The guys at NW Jeep have been great to work with

 

[blessidsoul12]

Our new (fewer than 600 miles) JLU Rubicon went out for its first semi-serious offroad venture today, and we got a "Swaybar!" warning light near the end. Apparently the swaybar disconnect feature stopped working. Drove it to a dealer on the way home, where they plugged it in and found a host of error codes. So...I was hoping for a recommendation for which dealer in the Portland area is best. I'd take it to the place we bought it in a heartbeat, but that's over 100 miles away in Newport. Thanks!

I would second the NW Jeep recommendation. However they are often very busy and can't seem to work me in when I have availability. Anyway I'd say they are the ''experts' as far as Jeep dealers in PDX go. Findlay down in Wilsonville is also great- very small Jeep dealership, but very fast and can always get you in. I'm not sure how I'd feel about them diagnosing/fixing a bad problem though. NW Jeep in Beaverton is where I had my JLUR towed when it had ignition failure.

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