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Rubicons Mis-aligned ?

subiescott77

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Jeeze guys, it's the aerodynamics (or lack there of) of the JL in combination with upgraded steering equipment. Electro-hydraulic steering is night and day difference between hydraulic. Everyone comparing to a JK truly is not performing a proper comparison. For steering alone! Not taking into account the increased tire size, suspension differences, raised wheel well fenders, and so on. Electro steering is a much more natural feel. I came from a 2015 STI that has about as heavy of hydraulic steering as possible for performance aspects. You would have to use some arm muscle to turn anywhere and of course it stayed course wherever you pointed it. Now my JL sways all over. This isn't fair or right! I mean, come on guys. Drive it for a little and get used to the feeling. The JL soaks everything on the road and sends that feedback electronically to your hands. Half the problem with everyone is overcompensating adjusting the wheel. Wind affects it. Road slope affects it. Airing down affects it.
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smithrd65

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subiescott77 I agree with you

Again people or just complaining, It makes good conversation
 

old8tora

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The one I bought pulled me all over. I thought it was the street around the dealership. The next day driving to work it was 2 hands white knuckle to and from work. And when I brake it pulls to the right. But driving I have to pull left on the wheel. There is no doubt the alignment is off. Ill be taking it in Mon morning.
That is what Joe Schmo told the motorcycle officer who pulled him over for weaving on the road : 'I thought it was the street ... it's 2 hands white knuckle ... brake to the left ... drive to the right .' lol . FCA should pay your ticket .
 
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old8tora

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we took a family trip in my wife’s Lexus......and I drove. About halfway there we were both car sick from all my jerky pulls and inability to go straight....after just two weeks I have been correcting so much and compensating for the alignment offset that driving her normal car I was constantly twitching the steering wheel out of habit. If it is a “penalty” that comes with owning a Wrangler, that’s one thing.
Why would your inability to go straight transfer to a Lexus ? What if the police stop your Lexus for "jerky pulls and inability to go straight" ? And you tell the police : "it is a 'penalty' that comes with also owning a Wrangler , I cannot drive a Lexus in a straight line if I also own a Wrangler " . lol . FCA should pay your ticket .
 
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Jcsieman

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Why would your inability to go straight transfer to a Lexus ? What if the police stop your Lexus for "jerky pulls and inability to go straight" ? And you tell the police : "it is a 'penalty' that comes with also owning a Wrangler , I cannot drive a Lexus in a straight line if I also own a Wrangler " . lol . FCA should pay your ticket .
So....there’s this thing called muscle memory. It’s basically when you train you body to take a certain action and your body does it automatically without having to consciously think about it. So, I’ll let you ponder how driving a misaligned/loose driving vehicle over 2.500 miles that you constantly have to correct steering for would make a different vehicle, that drives perfectly straight normally, constantly be jerking from side to side. If you still can’t mentally get there, my 6yro daughter should be done with her crayons pretty soon.....maybe I’ll have her help me with a diagram :like::idea:;)
 

Upnarms

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Reviving the thread- and no, it isnt cause I "like to complain". Im just wanting answers and hoping somebody else has some. Just got my 2019 JLUR, noticed it constantly tracks right/ steers or pulls whatever you want to call it. I drove a 2019 Sahara and it does not do this on the same roads. My old TJ and JK didnt do this either.

My JLUR is completely stock and has 200 miles on it now. I took it to the dealer and fortunately, they do admit there is an issue. They just cant figure out what it is. Alignment is dead on. Tires inflated correct. Cross rotated tires, still pulls/ tracks right. They switched out the track bar, still pulls. Then it goes to Chrysler tech support to give them step by step things to try now. Ugggg. I take it in when they get the word from CTS. They loosen all suspension components and re-tighten. No fix. Now CTS tells them to install eccentric cam bolts to mess with the alignment. If Im not mistaken, this requires them to drill out/ elongate my control arm bolt holes in the frame mounts to install these! Uh, NO! Besides, that would just intentionally throw off my alignment (which dealer said is perfect) in order to compensate for whatever is ACTUALLY the cause of the pull.

What a nightmare this is becoming. I'm hoping they figure this out soon. Im wondering if it isnt one of the brakes dragging, something with the steering box, computer telling it to input right steer, no clue anymore. The old jeeps were so simple, but I guess that is the price we pay for technology.
 

JGSQUAD

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@Upnarms , did you ever get yours fixed? I’m sitting at the dealer right now with the same issue. I brought it in a month ago and they gave it back to me and said they couldnt fix it and opened a star case or report or whatever. Its been a month so last week I called and they told me to bring it back in so they could “do a few things.” Last night I saw a video where [Banned Site] had an expert on there and he said to toe in the front tires. Now he obviously has a lift and different suspension components but he said toe in large tires because the road will drag them out straight while driving. I showed the video to the tech a few minutes ago and he said Chrysler told him to toe out the tires per spec which he said didn’t makes sense. I asked what other things have they said to do and he said nothing. I told him instead of it just sitting here and not getting fixed that maybe we can try my suggestion. He said he would toe in the tires then adjust the steering wheel back straight like in the video and see if it helps.

Reviving the thread- and no, it isnt cause I "like to complain". Im just wanting answers and hoping somebody else has some. Just got my 2019 JLUR, noticed it constantly tracks right/ steers or pulls whatever you want to call it. I drove a 2019 Sahara and it does not do this on the same roads. My old TJ and JK didnt do this either.

My JLUR is completely stock and has 200 miles on it now. I took it to the dealer and fortunately, they do admit there is an issue. They just cant figure out what it is. Alignment is dead on. Tires inflated correct. Cross rotated tires, still pulls/ tracks right. They switched out the track bar, still pulls. Then it goes to Chrysler tech support to give them step by step things to try now. Ugggg. I take it in when they get the word from CTS. They loosen all suspension components and re-tighten. No fix. Now CTS tells them to install eccentric cam bolts to mess with the alignment. If Im not mistaken, this requires them to drill out/ elongate my control arm bolt holes in the frame mounts to install these! Uh, NO! Besides, that would just intentionally throw off my alignment (which dealer said is perfect) in order to compensate for whatever is ACTUALLY the cause of the pull.

What a nightmare this is becoming. I'm hoping they figure this out soon. Im wondering if it isnt one of the brakes dragging, something with the steering box, computer telling it to input right steer, no clue anymore. The old jeeps were so simple, but I guess that is the price we pay for technology.
 

Upnarms

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@Upnarms , did you ever get yours fixed? I’m sitting at the dealer right now with the same issue. I brought it in a month ago and they gave it back to me and said they couldnt fix it and opened a star case or report or whatever. Its been a month so last week I called and they told me to bring it back in so they could “do a few things.” Last night I saw a video where [Banned Site] had an expert on there and he said to toe in the front tires. Now he obviously has a lift and different suspension components but he said toe in large tires because the road will drag them out straight while driving. I showed the video to the tech a few minutes ago and he said Chrysler told him to toe out the tires per spec which he said didn’t makes sense. I asked what other things have they said to do and he said nothing. I told him instead of it just sitting here and not getting fixed that maybe we can try my suggestion. He said he would toe in the tires then adjust the steering wheel back straight like in the video and see if it helps.
I guess I forgot this post and forgot to say the update. My issue was finally resolved. Tech support told them to do several things apparently. I ordered them not to do any drilling or modifying of my vehicle with those cam bolts and they honored my demand. What ended up resolving my issue was they disconnected the fuse for the power steering unit and drove it and said it no longer pulled. When they reconnected the fuse it was no longer pulling. I don't know if that reset something or what but for whatever reason it stopped everything that was happening. Another thing in the technicians notes that seem to make a difference was when they loosened the rear suspension components and jostled the vehicle and re tightened. they said the pulling was significantly less. But again ultimately it was something with the power steering unit that must have reset when they pulled the fuse and replaced it.

I do notice if I take my hands off the wheel it will be very sensitive to tracking the grade or slope of the road. More so than other vehicles I have owned including Jeeps. But before it was a constant pull and I was having to hold the steering wheel to the left about an inch or so all the time. I no longer have to do this.

I actually went to a dealership and test drove two other rubicons. I noticed their steering wheels were just slightly off-center just how mine came when I bought it and they also pulled to the right how mine was pulling. I don't know if there is something not set right from the factory or what but I suspect this new electronic assist power steering unit has something to do with all of these issues. Who knows, but I am glad it is resolved in my situation. I will say looking at the technician notes Chrysler tech support was very thorough. It just takes them forever!

Apologies for any for grammar or misspellings I am using voice to text and it really sucks.
 

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JeepCares

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Hi @JGSQUAD,

We're sorry to hear that you've had this ongoing concern with your Jeep Wrangler. If you are in need of additional support while in service, please send our team a private message.

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JGSQUAD

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That’s great that they were able to fix your vehicle. Mine has been there all week with no update on what they are doing. The service advisor is supposed to call me back but still waiting. I’m wanting to suggest pulling the fuse like they did in your case if they still haven’t fixed it. If it wasn’t perfect top off weather I probably wouldn’t be in such a hurry to get it back but I’d rather them fix it this time than giving it back with it still pulling.


I guess I forgot this post and forgot to say the update. My issue was finally resolved. Tech support told them to do several things apparently. I ordered them not to do any drilling or modifying of my vehicle with those cam bolts and they honored my demand. What ended up resolving my issue was they disconnected the fuse for the power steering unit and drove it and said it no longer pulled. When they reconnected the fuse it was no longer pulling. I don't know if that reset something or what but for whatever reason it stopped everything that was happening. Another thing in the technicians notes that seem to make a difference was when they loosened the rear suspension components and jostled the vehicle and re tightened. they said the pulling was significantly less. But again ultimately it was something with the power steering unit that must have reset when they pulled the fuse and replaced it.

I do notice if I take my hands off the wheel it will be very sensitive to tracking the grade or slope of the road. More so than other vehicles I have owned including Jeeps. But before it was a constant pull and I was having to hold the steering wheel to the left about an inch or so all the time. I no longer have to do this.

I actually went to a dealership and test drove two other rubicons. I noticed their steering wheels were just slightly off-center just how mine came when I bought it and they also pulled to the right how mine was pulling. I don't know if there is something not set right from the factory or what but I suspect this new electronic assist power steering unit has something to do with all of these issues. Who knows, but I am glad it is resolved in my situation. I will say looking at the technician notes Chrysler tech support was very thorough. It just takes them forever!

Apologies for any for grammar or misspellings I am using voice to text and it really sucks.
 

Upnarms

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That’s great that they were able to fix your vehicle. Mine has been there all week with no update on what they are doing. The service advisor is supposed to call me back but still waiting. I’m wanting to suggest pulling the fuse like they did in your case if they still haven’t fixed it. If it wasn’t perfect top off weather I probably wouldn’t be in such a hurry to get it back but I’d rather them fix it this time than giving it back with it still pulling.

They go down the list testing everything - i assume cheapest to most expensive. In mine, started with alignment check, track bar replace, loosen and re-tighten suspension components, check brake rotor temps to see if a caliper is sticking, they eventually got to driving it on lift to see if wheel turned on its own then unplugging fuse to see if power steering unit was a cause. When it didn't pull with no power steering, I assume they were going to focus on that unit but when it was "reactivated" it didn't pull anymore. So that's a little background on how they got to mine. Just takes a lot of time. I refused to let them elongate my control arm mount holes for the caster correcting bolts. I told them if they needed to change that, they would have to get me adjustable arms cause if a square hole becomes a rectangle, rest assured things will shift after some off roading. Plus that hides the real issue if the alignment specs had been correct to begin with.

Have patience, otherwise document the time it's in the shop and the number of attempts to fix and file a lemon claim. In AZ, it's 4 attempts or 30 business days in the first 2 years.
 

Spartan77

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I wish my dealership and Jeep were as dedicated at solving my steering/constant pulling issues with my JLUR. After 5 days at the dealership (third visit for same issue), I was handed back my Jeep without resolve, and told by a service manager there’s nothing else that can be done (same individual who took a test drive with me previously and agreed the Jeep has an issue). All they did was another alignment and according to the advisor, adjusted the axle, considering it’s a solid axle, I call BS. Talking to a Jeep care specialist and having my case elevated was equally worthless. So I guess Jeep thinks it’s acceptable to give vehicles back that are not up to proper driving standards. I guess going down legal road is next. It’s my 2nd Jeep and last Jeep.
 
 



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