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Redline Tuning Hood Struts - 5 minute Bolt-In installation!

SwissSteph

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@Redline Tuning

I have a problem with my kit (21-20003-03), how can I contact you?

I specify that I don't open my capo all the time ! but when I open it, I have the following problems :

1. I have to push it all the way up by hand, it never goes up by itself
2. Today, while I put it very well completely open, I risked to take it on my head which is really not pleasant.
3. I specify that in my order I clearly specified that I had a European hood.
4. I repeated the test three times by pushing the hood completely open and EACH time it closes by itself in a few minutes! it's very dangerous.

What else do you need to explain so that you can help me. I think I really have a problem, I've already posted pictures of my hood above in this topic.

Thank you for your help and hopefully we will find a solution as soon as possible :(
 
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Redline Tuning

Redline Tuning

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@Redline Tuning

I have a problem with my kit (21-20003-03), how can I contact you?

I specify that I don't open my capo all the time ! but when I open it, I have the following problems :

1. I have to push it all the way up by hand, it never goes up by itself
2. Today, while I put it very well completely open, I risked to take it on my head which is really not pleasant.
3. I specify that in my order I clearly specified that I had a European hood.
4. I repeated the test three times by pushing the hood completely open and EACH time it closes by itself in a few minutes! it's very dangerous.

What else do you need to explain so that you can help me. I think I really have a problem, I've already posted pictures of my hood above in this topic.

Thank you for your help and hopefully we will find a solution as soon as possible :(
Hello Steph,
I'm sorry to hear you are having issues with our system. It sounds as you may have been sent the incorrect gas spring force for your European application. I will contact you via PM and take of the issue.
Regards,
Andreas
 

Redbaron73

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Anyone else have the red tab snap? I went to open the hood all the way back yesterday and discovered one side had the red release tab missing. I was able to use a small flathead to release the strut. Not sure how this happened, and curious if this is a common problem.
 

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SwissSteph

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Hello Steph,
I'm sorry to hear you are having issues with our system. It sounds as you may have been sent the incorrect gas spring force for your European application. I will contact you via PM and take of the issue.
Regards,
Andreas
Thank you Andreas,

I answered you and I come back to you with the requested information. Thank you for your help in my problem.
Stephane
 

SwissSteph

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Hello Steph,
I'm sorry to hear you are having issues with our system. It sounds as you may have been sent the incorrect gas spring force for your European application. I will contact you via PM and take of the issue.
Regards,
Andreas
@Redline Tuning

After a private message exchange with "Redline Tuning". (Andreas) and the conclusion that I did not have the right gas shocks, I received today the new ones and eager to put them I went to do this installation right away.

Now, I have a hood that does not fall down anymore, and only very slowly, once helped to open over a certain distance by hand, at the end of the race it continues to rise up by itself, phew.
So I'm safe so I don't risk getting my hood on my head anymore.

Thanks to @Redline Tuning for his quick answer (here), then in MP, then immediately send me the right spare gas shock absorbers, service at the top!! :like:
 

Sgt Beavis

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This product might not be a priority for me but I'm thinking I'll eventually get one.
 
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Redline Tuning

Redline Tuning

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This product might not be a priority for me but I'm thinking I'll eventually get one.
The most common feedback we get from customers is "I love them and I don't know why I didn't install them sooner". :like:
 

thadius65

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I have one on my 2020 Rubicon. Love it!
 

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Rhinebeck01

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DWS44

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Picked up a set and installed on my JLR yesterday. Install was as easy as advertised, they look good, and it's awesome opening the hood w/o having to fiddle with the prop rod! :like:
 

rtk513

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Love the redline struts on my Mustang, might have to grab a pair for the JL 🙃
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