JoeBelt
Well-Known Member
This advice is worth exactly what you paid for it so take it with a grain of salt.
1. Determine the exact part numbers of the materials used to "build" your jeep. You could do this yourself but this is one of those times where it's worth the $100 to have a reputable vendor or mechanic simply document what is currently installed and putting it on their company letterhead. Why? It's a 3rd party inspection.
2. Contact the manufacturer of those components (e.g. Fox) via email and ask them if each part number is compatible with your year, make, and model of vehicle. Provide your VIN in the email so they can do their due diligence. They will either confirm those are the appropriate components or provide you with the necessary evidence that incorrect components were installed.
3. Assuming the vendors have confirmed the components installed are inappropriate for your vehicle, you can present the "jeep builder" with what you've gathered and request a refund since the product and services delivered were unsatisfactory per the component manufacturers. If they give you any grief and you paid with a credit card (I hope), contact your card company and dispute the transaction based on the evidence obtained. Provide the card company with what you have and they should reverse the transaction. It's actually not a bad idea to put the card company on notice - first - while you work through this in the event the vendor doesn't want to cooperate.
I hate being hustled although I do consider righting the wrong to be a hobby. They usually don't see that coming.
1. Determine the exact part numbers of the materials used to "build" your jeep. You could do this yourself but this is one of those times where it's worth the $100 to have a reputable vendor or mechanic simply document what is currently installed and putting it on their company letterhead. Why? It's a 3rd party inspection.
2. Contact the manufacturer of those components (e.g. Fox) via email and ask them if each part number is compatible with your year, make, and model of vehicle. Provide your VIN in the email so they can do their due diligence. They will either confirm those are the appropriate components or provide you with the necessary evidence that incorrect components were installed.
3. Assuming the vendors have confirmed the components installed are inappropriate for your vehicle, you can present the "jeep builder" with what you've gathered and request a refund since the product and services delivered were unsatisfactory per the component manufacturers. If they give you any grief and you paid with a credit card (I hope), contact your card company and dispute the transaction based on the evidence obtained. Provide the card company with what you have and they should reverse the transaction. It's actually not a bad idea to put the card company on notice - first - while you work through this in the event the vendor doesn't want to cooperate.
I hate being hustled although I do consider righting the wrong to be a hobby. They usually don't see that coming.
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