Rear Window Heater Wire Came Off

Jeepy Jeepy

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Jul 8, 2018
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Washington State
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Jeep Wrangler JLUR
Quick question guys, one of the two wires that is used to heat up the rear window came off. I have 0 clue as to how, have yet to pack my jeep up to a point where something would push against the point of contact that wire makes to the window or snag the wire off. I'm curious if anyone has experienced this issue or has heard or read somewhere on this forum of this issue (can't seem to find any threads on this).
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WhiteSahara

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First Name
Brianna
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Mar 12, 2019
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Location
Atlanta, Ga
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JLUS 2018, Jeep Patriot 2008
Mine came off too and my car has been at the dealership since April 30th. I took it there because of the defroster, death wobble and the steering issue that’s common. The dealership has been waiting on a rear window to come in for 4 weeks! I called the dealer last week and was told Jeep has provided an alternative to fixing the defroster without replacing the entire window and was told I should get my car back this weekend. I won’t hold my breath
 

JeepCares

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Auburn Hills, MI
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JL
Quick question guys, one of the two wires that is used to heat up the rear window came off. I have 0 clue as to how, have yet to pack my jeep up to a point where something would push against the point of contact that wire makes to the window or snag the wire off. I'm curious if anyone has experienced this issue or has heard or read somewhere on this forum of this issue (can't seem to find any threads on this).
Hi Jeepy Jeepy,
We're sorry to hear that you have experienced this. A TSB (08-037-19) was released that appears to address concerns similar to the symptoms that you are having with your JL. To ensure this TSB applies, please visit your preferred dealer to have a qualified technician review the details of this TSB and specifics of your vehicle. At that time, the technicians will perform the repair procedure that best matches the symptoms and diagnosis of your vehicle. If you need any additional assistance throughout this process, please send our team a private message!
Alex
Jeep Social Care Specialist

Mine came off too and my car has been at the dealership since April 30th. I took it there because of the defroster, death wobble and the steering issue that’s common. The dealership has been waiting on a rear window to come in for 4 weeks! I called the dealer last week and was told Jeep has provided an alternative to fixing the defroster without replacing the entire window and was told I should get my car back this weekend. I won’t hold my breath
Hi WhiteSahara,
If you need any additional assistance while working with your dealer to address these concerns, please send our team a private message and we would be happy to get you connected with a case specialist!
Alex
Jeep Social Care Specialist
 
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Jeepy Jeepy

Jeepy Jeepy

Active Member
Joined
Jul 8, 2018
Messages
28
Reaction score
7
Location
Washington State
Vehicle(s)
Jeep Wrangler JLUR
Mine came off too and my car has been at the dealership since April 30th. I took it there because of the defroster, death wobble and the steering issue that’s common. The dealership has been waiting on a rear window to come in for 4 weeks! I called the dealer last week and was told Jeep has provided an alternative to fixing the defroster without replacing the entire window and was told I should get my car back this weekend. I won’t hold my breath
Holy. Since the end of April??? I've heard of folks using a sort of compound that allows for electricity to pass through as opposed to waiting for a new rear window from the dealership. Hope you get your Jeep back soon!
 
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