Rear window defroster unsoldered?

[Ohio83]

Story time!

This is a supplier issue, and I assure you Jeep is just as upset about it as you are.

I have intimate experience with the robotic assembly line purchased by Fuyao Glass America to manufacture the JL rear glass. The issue you guys are having lies with the EBL button, one of the first processes that is handled by two robots, and I am all too familiar with those stupid, stupid little buttons.

This machine was the source of nightmares as well as sleepless nights for many of my colleagues. As hard as the OEM for the assembly line tried, they could not perfect the process due to scope creep, interference by Fuyao "engineers" who knew better, and good old fashioned sabotage as a way to get out of paying the remainder of the machine cost.

Several extremely talented and experienced automation experts worked around the clock for months away from their families in a group effort to overcome the issues, and trust me, there were A LOT more than just the EBL's...

Eventually after the efforts that were in no way their responsibility to undertake, the OEM for the assembly line was kicked out of the factory so Fuyao could avoid paying the remaining $250,000 they owed for the original purchase of the equipment.

Fuyao is a Chinese company that operates a factory just outside of Dayton, Ohio. They have had multiple OSHA violations, lawsuits by suppliers and customers, and even deaths within the factory. Look it up. This is all the more impressive considering they have only been operating in the US for a handful of years.

Truly sorry you guys are having these issues. But Fuyao is the devil.

Sponsored

 

[FPD]

Story time!

This is a supplier issue, and I assure you Jeep is just as upset about it as you are.

I have intimate experience with the robotic assembly line purchased by Fuyao Glass America to manufacture the JL rear glass. The issue you guys are having lies with the EBL button, one of the first processes that is handled by two robots, and I am all too familiar with those stupid, stupid little buttons.

This machine was the source of nightmares as well as sleepless nights for many of my colleagues. As hard as the OEM for the assembly line tried, they could not perfect the process due to scope creep, interference by Fuyao "engineers" who knew better, and good old fashioned sabotage as a way to get out of paying the remainder of the machine cost.

Several extremely talented and experienced automation experts worked around the clock for months away from their families in a group effort to overcome the issues, and trust me, there were A LOT more than just the EBL's...

Eventually after the efforts that were in no way their responsibility to undertake, the OEM for the assembly line was kicked out of the factory so Fuyao could avoid paying the remaining $250,000 they owed for the original purchase of the equipment.

Fuyao is a Chinese company that operates a factory just outside of Dayton, Ohio. They have had multiple OSHA violations, lawsuits by suppliers and customers, and even deaths within the factory. Look it up. This is all the more impressive considering they have only been operating in the US for a handful of years.

Truly sorry you guys are having these issues. But Fuyao is the devil.

Thanks for your response...Do you know what FCA is trying to do to fix this manufacturing defect?

 

[JEEPJLU18]

I have a month old 2018 (750 miles) JLUS that has the passanger side defrost wire come off. Been two weeks since the dealer ordered a replacement window and still don't have an updated as to when it will be in.

 

[FPD]

I have a month old 2018 (750 miles) JLUS that has the passanger side defrost wire come off. Been two weeks since the dealer ordered a replacement window and still don't have an updated as to when it will be in.

Good Luck...some of us have been waiting several months for a replacement window.

 

[JEEPJLU18]

Just got an update from customer service, they are saying June 18th and thats why the dealer wouldn't say. Customer service wants to close the case due to the fact that there was also a speaker cover on back order that is now in even though the window is not.

 

[viper88]

Story time!

This is a supplier issue, and I assure you Jeep is just as upset about it as you are.

I have intimate experience with the robotic assembly line purchased by Fuyao Glass America to manufacture the JL rear glass. The issue you guys are having lies with the EBL button, one of the first processes that is handled by two robots, and I am all too familiar with those stupid, stupid little buttons.

This machine was the source of nightmares as well as sleepless nights for many of my colleagues. As hard as the OEM for the assembly line tried, they could not perfect the process due to scope creep, interference by Fuyao "engineers" who knew better, and good old fashioned sabotage as a way to get out of paying the remainder of the machine cost.

Several extremely talented and experienced automation experts worked around the clock for months away from their families in a group effort to overcome the issues, and trust me, there were A LOT more than just the EBL's...

Eventually after the efforts that were in no way their responsibility to undertake, the OEM for the assembly line was kicked out of the factory so Fuyao could avoid paying the remaining $250,000 they owed for the original purchase of the equipment.

Fuyao is a Chinese company that operates a factory just outside of Dayton, Ohio. They have had multiple OSHA violations, lawsuits by suppliers and customers, and even deaths within the factory. Look it up. This is all the more impressive considering they have only been operating in the US for a handful of years.

Truly sorry you guys are having these issues. But Fuyao is the devil.

Is Fuyao the supplier for the fragile windshields also?

 

[Visible15]

Just got an update from customer service, they are saying June 18th and thats why the dealer wouldn't say. Customer service wants to close the case due to the fact that there was also a speaker cover on back order that is now in even though the window is not.

That’s what my dealer said too, no specific date but just the arbitrary “mid June“ which is annoying to because I have the soft top waiting to go on

Been waiting three months

 

[Dkretden]

Story time!

This is a supplier issue, and I assure you Jeep is just as upset about it as you are.

I have intimate experience with the robotic assembly line purchased by Fuyao Glass America to manufacture the JL rear glass. The issue you guys are having lies with the EBL button, one of the first processes that is handled by two robots, and I am all too familiar with those stupid, stupid little buttons.

This machine was the source of nightmares as well as sleepless nights for many of my colleagues. As hard as the OEM for the assembly line tried, they could not perfect the process due to scope creep, interference by Fuyao "engineers" who knew better, and good old fashioned sabotage as a way to get out of paying the remainder of the machine cost.

Several extremely talented and experienced automation experts worked around the clock for months away from their families in a group effort to overcome the issues, and trust me, there were A LOT more than just the EBL's...

Eventually after the efforts that were in no way their responsibility to undertake, the OEM for the assembly line was kicked out of the factory so Fuyao could avoid paying the remaining $250,000 they owed for the original purchase of the equipment.

Fuyao is a Chinese company that operates a factory just outside of Dayton, Ohio. They have had multiple OSHA violations, lawsuits by suppliers and customers, and even deaths within the factory. Look it up. This is all the more impressive considering they have only been operating in the US for a handful of years.

Truly sorry you guys are having these issues. But Fuyao is the devil.

So, in summary, FCA picked a manufacturer who is known to have a problem but who likely had the lowest delivered price to FCA. Is that correct? If FCA had quality on their minds 24-7, they wouldn’t have selected this supplier, right? Is that the summary?

 

[SPOOF4269]

Dealer just called and said the glass is in, was on order 2 months to the day

 

[FPD]

Dealer just called and said the glass is in, was on order 2 months to the day

Same here...we’ll see how long this one lasts...

 

[four low]

There is a metallic "cold solder " epoxy that could repair these ; yes, it's a defect, why should you deal with it, but it also seems to be a huge waste of materials to reject the whole rear glass for a faulty solder joint.
My JK tab separated, I did use the conductive epoxy to repair it. (Out of warranty)
Glass repair shops and auto body supply houses should have this. Surface prep is key, but it beats waiting , and then having the Jeep at the Dealers.

 

[wolfdog]

4 fixes since Nov.2018 new window ordered Jan. still waiting? Don't need it for 7 months now but it's a crazy thing, glad window at least in one piece! lol

I never used the defroster, only discovered cable disconnect by accident, First fix re solder, second and third fix Epoxy fourt fix other side, now both sides connected, still grid not working??? Same trouble on my 2012 JKUS fixed it myself first time with conductive epoxy, stayed fixed! Does not seem to work on JL's????

Go Jeep!!!

 

[Jeepsterfreak]

There are holes in the glass for the hinges, wiper and fluid nozzle, yes?

Seems FCA could use an extra two holes to bolt these connections to the defrost electrical grid. This would eliminate the need to solder anything and very little risk of failure.

 

[Turbo_punkn]

Mine worked for about 2 weeks. Took it back to the dealer and they glued the connector back on. Still didn’t work. Finally got back there last week so they could order new glass.

 

[Brooklynjlu2018]

Im on my 4th back window i stopped tinting them finally till they figure it out waiting on my 5th back glass supposedly on backorder with all the pieces to fix my wobble box i have a fca case open for that as well patience is what im told i need. Running out lets hope the store has more. And its on sale

Sponsored