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Rear Track Bar Mount Completely Sheared from Frame

Horse1200s

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All. Stock 18 JLUR. Very little off road use. Noticed a clanking noise from the right rear end. Took to the dealer, could not replicate. Asked to visually inspect which they said they did. Sent me away with a clean bill of health. Noticed the passenger rear squatting hard under acceleration. Called again, said they would look at it but needed to hear the noise. Finally made time today to crawl under and found my passenger rear track bar mount completely sheared from the frame!?
I see the UA5 recall for the front but have others had the rear snap off? Looks like only one side got welded and fatigued the mount and broke? I’ll be taking it in again tomorrow but pretty frustrated they wouldn’t believe me that something was wrong and even more so they said they couldn’t find the issue. Pretty obvious. What are the recommendations for next steps. Already PMd JeepCares and messaged the dealer. Thanks for any and all help!

Stephen

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Jimmy_jak

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Wow. They they visually inspected that huh? First I'd cuss out whoever told you they looked at it because they lied to your face.

They need a new bracket and a welder a legit welder, not Tom from bay 5, to put it on there.
 

oceanblue2019

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All. Stock 18 JLUR. Very little off road use. Noticed a clanking noise from the right rear end. Took to the dealer, could not replicate. Asked to visually inspect which they said they did. Sent me away with a clean bill of health. Noticed the passenger rear squatting hard under acceleration. Called again, said they would look at it but needed to hear the noise. Finally made time today to crawl under and found my passenger rear track bar mount completely sheared from the frame!?
I see the UA5 recall for the front but have others had the rear snap off? Looks like only one side got welded and fatigued the mount and broke? I’ll be taking it in again tomorrow but pretty frustrated they wouldn’t believe me that something was wrong and even more so they said they couldn’t find the issue. Pretty obvious. What are the recommendations for next steps. Already PMd JeepCares and messaged the dealer. Thanks for any and all help!

Stephen

A4D9A591-53D9-4EC8-AA82-EC9636E78C04.jpeg


B7F8A7DB-5343-4958-A0C9-00A989A29701.jpeg


6BA3BEB6-90CE-4F1E-8B76-3B0537F41866.jpeg
Please document this fully and submit to the NTSB as this is a major safety issue. This is complete negligence on FCA's part and obviously even the QC was shit to miss this.

To fix it they need to remove the failed one, clean up the area to bare metal, weld new one on properly, and then clean up and paint. The problem is I am pretty sure most dealers don't have welders on staff I'd trust with that repair - so they may need to get someone in.

That was the same challenge with the UA5 repairs was getting someone capable of doing it.
 

OnlyOne

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Wow. I might be looking at the other control arms welds too. Sucks man. Hope they fix it quickly.
 

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Carlton

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As others have said, that is your control arm mount. Not the track bar. Do not drive it. There is the possibility of your axle snapping off...
 

Kev84

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Well looks like I will be crawling under mine again and taking a close look at the welds
 

irishtim7

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Yikes! There is no way I would trust that dealer to fix this after missing it completely on the "visual inspection." Complete incompetence.
 

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American Adventurist

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Robo welds. Problem is there are more mis-welds in the time frame your welds happened. Please post the build date of yours. Might help other owners. How many mile on your rig?
This.

And, screw any talk of "repair" here. I would demand a NEW FRAME. Because every other weld/bracket/mount on that frame is now SUSPECT. This is no longer a road worthy vehicle.
 

four low

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The bracket that sheared is a separate piece welded to the frame ? Meaning, the bracket metallurgy is at fault, not the weld ? The bracket sheared along a stress line,or so it appears, is the bracket one piece, or a welded assembly ? Not a frame, or even frame weld, but a brittle bracket sub- assembly, not confidence inducing
Knowing the build date would help ; even though that's not the frame build date,it's the date the parts came together, all sub-asemblies will have tracking #s..
 

word302

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The bracket that sheared is a separate piece welded to the frame ? Meaning, the bracket metallurgy is at fault, not the weld ? The bracket sheared along a stress line,or so it appears, is the bracket one piece, or a welded assembly ? Not a frame, or even frame weld, but a brittle bracket sub- assembly, not confidence inducing
Knowing the build date would help ; even though that's not the frame build date,it's the date the parts came together, all sub-asemblies will have tracking #s..
No. The bracket sheared because it wasn't properly welded. It was never intended to have that kind of load on it.
 

four low

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No. The bracket sheared because it wasn't properly welded. It was never intended to have that kind of load on it.
I see now, the inboard side weld is practically non- existent, so the bracket cracked when that let go. That is going to make a point, dangerous failure , thanks for sharing
 

Arterius2

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Took to the dealer, could not replicate. Asked to visually inspect which they said they did. Sent me away with a clean bill of health
As if the mistrust between customer and dealer wasn't already at an all-time low.
They left your Jeep on the lot to sit there for an entire day, made up some bullshit excuse and sent you off when you went to pick it up.

Just goes to show how much $@#$%s they give about safety and well-being of their customers.

@JeepCares What are upper management at FCA doing to ensure basic level of competence at the dealers? What kind of training or incentives are they giving the service department so they aren't always trying to weasel their way out of warranty work? And what are they doing to restore consumer confidence? Are these messages even being passed on to the relevant departments?
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