Sponsored

Rear defroster is dead

First Name
William
Joined
Mar 21, 2018
Threads
1
Messages
19
Reaction score
26
Location
West Virginia
Vehicle(s)
2018 Sahara JL. 2018 High Altitude Grand Cherokee
Vehicle Showcase
1
Today was the first day since I bought it the windows were completely frosted over. I remote started it while I was getting ready for work but when I went outside all my windows were defrosted except for the back. So then I went into climate hit the rear defroster and it showed it was on. I drove to work about 10 minutes with the defroster light on the dash and under climate. The window was still completely iced over. I guess Iā€™m calling the dealership again tomorrow already called them about the rear defroster cable just hanging there and they just put a new post on it. Sounds like they need to replace the whole setup.
Sponsored

 

FatBoy01

Banned
Banned
Banned
Joined
Feb 9, 2018
Threads
50
Messages
1,266
Reaction score
1,412
Location
NY
Vehicle(s)
2014 Wrangler Sahara; 2001 Harley FatBoy; 2018 Wrangler Rubicon JL (Ordered)
Occupation
Retired @ 55
I believe two other forum members have reported issues with the rear window defroster in the last month or so. Apparently, both had to have the rear window itself replaced per recommendation of FCA. In regard to the 2018 JL/JLU ....Dealers were advised by FCA not to attempt to reglue/epoxy solder of the connector that tends to separate from the rear window. I suggest you go to the dealership (don't call them) and ask to speak directly to the Service Manager. Don't even bother dealing with the Service Writer. In a polite manner, mention this info in to the Service Manager.
 
Last edited:
OP
OP
Sahara Jeep Jl 1973
First Name
William
Joined
Mar 21, 2018
Threads
1
Messages
19
Reaction score
26
Location
West Virginia
Vehicle(s)
2018 Sahara JL. 2018 High Altitude Grand Cherokee
Vehicle Showcase
1
Thanks appreciate the information, Iā€™ll head over there tomorrow and talk to him directly. Donā€™t really care to wait to have it repaired just want them to replace the whole thing so it will work properly.
 

FatBoy01

Banned
Banned
Banned
Joined
Feb 9, 2018
Threads
50
Messages
1,266
Reaction score
1,412
Location
NY
Vehicle(s)
2014 Wrangler Sahara; 2001 Harley FatBoy; 2018 Wrangler Rubicon JL (Ordered)
Occupation
Retired @ 55
Thanks appreciate the information, Iā€™ll head over there tomorrow and talk to him directly. Donā€™t really care to wait to have it repaired just want them to replace the whole thing so it will work properly.
Unfortunately, it may take the dealership (if they will replace) a few weeks to get the replacement rear window.
 

bam1111

Well-Known Member
First Name
Barry
Joined
Dec 28, 2017
Threads
8
Messages
254
Reaction score
375
Location
Maryland
Vehicle(s)
2018 JLUR
I believe two of us have had this issue, so far and you now make number three. Mine has been fixed as as noted above, the dealership insisted on replacing the rear window. There must be a button type connector attached to the window that has been prone to fail. FCA is aware of this issue and has instructed dealers to replace the glass rather than attempt a repair. This is based on what I have been told by Farrish of Fairfax, my dealer. You may want to talk to a different dealership for your window replacement. I believe the windows are more available now, than before.
 

Sponsored

OP
OP
Sahara Jeep Jl 1973
First Name
William
Joined
Mar 21, 2018
Threads
1
Messages
19
Reaction score
26
Location
West Virginia
Vehicle(s)
2018 Sahara JL. 2018 High Altitude Grand Cherokee
Vehicle Showcase
1
I believe two of us have had this issue, so far and you now make number three. Mine has been fixed as as noted above, the dealership insisted on replacing the rear window. There must be a button type connector attached to the window that has been prone to fail. FCA is aware of this issue and has instructed dealers to replace the glass rather than attempt a repair. This is based on what I have been told by Farrish of Fairfax, my dealer. You may want to talk to a different dealership for your window replacement. I believe the windows are more available now, than before.
Thanks I appreciate the great information
 

Dynomite1371

Well-Known Member
First Name
Ed
Joined
Dec 13, 2017
Threads
20
Messages
1,393
Reaction score
2,093
Location
Maryland
Vehicle(s)
2018 JLUR, Granite, Steel bumper, Safety, Cold Weather, Tow package, Premium Alpine, Black Leather and Mopar "self draining" Mats
Occupation
Police Officer
They replaced the hvac modual, located under the steering wheel. My light never even came on from day nor could I activate it from touch screen . So maybe your issue is at the rear window connection points. (My light comes on now, and I can turn it on from the UConnect screen) but the weather has not dictated me using it yet, so I'm assuming it's fixed but not sureā€¦. Once dealer hooked it up to laptop, they diagnosed this issue pretty quick.
 
OP
OP
Sahara Jeep Jl 1973
First Name
William
Joined
Mar 21, 2018
Threads
1
Messages
19
Reaction score
26
Location
West Virginia
Vehicle(s)
2018 Sahara JL. 2018 High Altitude Grand Cherokee
Vehicle Showcase
1
Finally got it into the dealership for them to look at the rear defroster today. They decided to go ahead and order a whole rear windshield. Which is fine with me itā€™s brand new and under warranty Iā€™m all for complete replacement.
 

JeepCares

Well-Known Member
Joined
Feb 1, 2018
Threads
15
Messages
5,098
Reaction score
2,571
Location
Auburn Hills, MI
Vehicle(s)
JL
Finally got it into the dealership for them to look at the rear defroster today. They decided to go ahead and order a whole rear windshield. Which is fine with me itā€™s brand new and under warranty Iā€™m all for complete replacement.
Hi Sahara Jeep Jl 1973,

Please message us if additional assistance is needed while your Jeep is in service.

Darlene
Jeep Social Care Specialist
 

Rusty Teeth

Well-Known Member
Joined
Mar 16, 2018
Threads
19
Messages
219
Reaction score
53
Location
York,PA 17408
Vehicle(s)
2021 JL Sahara Altitude
Occupation
Electronics Tech/ Fabricator/ 5G Fiber Optic Cellular Tech
Seems the button that the defrost wire connects to, breaks free or looses continuity. Dash defrost light comes on but nothing will heat up.
Tried several repairs on my last JK. All attempts failed I have access to conductive epoxy and have repaired 3 layer PC boards.
That repair is tough. Using a jeep sahara JK loaner today as mine still in the shop. Rear defrost didn't work! UGH.
Yeah BAM got his entire rear glass replaced, be carfull around the wiring. Gently clean the rear windows around wires...
 

Sponsored

bam1111

Well-Known Member
First Name
Barry
Joined
Dec 28, 2017
Threads
8
Messages
254
Reaction score
375
Location
Maryland
Vehicle(s)
2018 JLUR
Frank, I have lost track but I believe you are the 6th person I know of with this issue.
 

Rusty Teeth

Well-Known Member
Joined
Mar 16, 2018
Threads
19
Messages
219
Reaction score
53
Location
York,PA 17408
Vehicle(s)
2021 JL Sahara Altitude
Occupation
Electronics Tech/ Fabricator/ 5G Fiber Optic Cellular Tech
There are more with the same issue hiding in other threads, This one is in my loaner JK, the JL is holding for now... Its back in the shop. No start condition. 6.1 volts on both batteries. Ordering a HVAC console unit. UGH!... Get your soft top on, That looked like alot of parts!!!
Barry?
 

TheWingman

Well-Known Member
Joined
May 2, 2018
Threads
3
Messages
192
Reaction score
166
Location
Texas
Vehicle(s)
2018 Firecracker Red JLUR
I had the same issue as Frank. Same solution at dealer, new back glass. Getting it installed in a few days... Wonder if the new glass connection will last any longer.
 

JeepCares

Well-Known Member
Joined
Feb 1, 2018
Threads
15
Messages
5,098
Reaction score
2,571
Location
Auburn Hills, MI
Vehicle(s)
JL
There are more with the same issue hiding in other threads, This one is in my loaner JK, the JL is holding for now... Its back in the shop. No start condition. 6.1 volts on both batteries. Ordering a HVAC console unit. UGH!... Get your soft top on, That looked like alot of parts!!!
Barry?
Hi Rusty Teeth,
We regret to hear that your Wrangler is at the shop. We would like to offer our assistance if needed. Please send us a private message with additional information if you have not already.
Julie
Jeep Social Care Specialist
 

Rusty Teeth

Well-Known Member
Joined
Mar 16, 2018
Threads
19
Messages
219
Reaction score
53
Location
York,PA 17408
Vehicle(s)
2021 JL Sahara Altitude
Occupation
Electronics Tech/ Fabricator/ 5G Fiber Optic Cellular Tech
Sorry, don't know how to send a pm.
Sponsored

 
 



Top